Job Opportunities in Australia

Our Department Values

Our values set the direction for what it means to work in our department. They inform the standard and expectations of behaviours, skills and capabilities and the attributes we currently have, will continually work to achieve and develop, and that we use to acknowledge and attract, retain and recruit into our department.

The department supports workplace diversity and values the contribution of people from diverse backgrounds. We encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people with cultural and linguistic diversity, and LGBTQIA+ people. The department is committed to achieving gender equality and, in particular, supporting women’s progression into senior leadership.

A little bit about us


The Department of Infrastructure, Transport, Regional Development, Communications and the Arts is responsible for the design and delivery of the Australian Government’s infrastructure, transport, regional development, communications and arts policies and programs.

Our work connects and enriches every Australian community, underpins our economy and society, and empowers our regions. We provide policy advice and deliver programs, projects and services in the infrastructure, transport, communications and arts sectors, supporting our regions, cities and territories. The Communication and Change Branch provides high quality advice and support through a range of enabling services, including internal communication services, speechwriting services, strategic communication services, media liaison, social media engagement, advertising campaigns and design and video services.


The opportunity we have available


We have an opportunity for an EL1 Content Strategist and Designer to join the Internal Communication and Creative Services section. This role is required to provide content advice and support, make improvements to content and maintain the content strategy for the department’s intranet (CONNECT). The Content Strategist and Designer works as part of a team that includes the Communication and Change branch (as business owner of the Intranet) and the Digital Workplace Services team in the IT Services Branch (provides publishing and technical support for the intranet).


This position is within the Internal Communication and Creative Services section, which delivers high-quality advice to support our business areas to meet their internal communication and graphic design needs.


What will you do?


The Content Strategist and Designer’s duties include (but are not limited to):

• Maintaining and providing advice on the intranet information architecture.
• Ensuring intranet content reflects the intranet content strategy, communication standards, governance and the content editor model and guidelines.
• Collaborating with stakeholders and our information technology staff to ensure content meets the needs of the business and provides a consistent user experience.
• Developing, maintaining, providing advice and monitoring compliance with intranet policies and standards to ensure effective and engaging intranet content that meets business needs.
• Maintaining and improving the intranet content strategy and associated governance modules.
• Facilitating regular content review and feedback processes for all intranet content.
• Provide support, develop and deliver training and instructional guidance for intranet content editors, users and administrators.
• Undertaking intranet content creation, editing and publishing, as required.

Who are we looking for?


As the Content Strategist and Designer, you will need to be flexible, resilient, build productive relationships with stakeholders and work autonomously under limited guidance. You should take responsibility for your work, follow through to deliver quality outcomes and have strong attention to detail.

The successful candidate will possess the following:

• Demonstrated ability to structure, write and edit online content in plain English in accordance with the Australian Government Style Manual.
• Demonstrated knowledge and experience in intranet content management, including Web Content Accessibility Guidelines.
• Strong communication, collaboration and stakeholder engagement skills.
• Demonstrated ability to manage multiple priorities to meet deadlines, problem solve and take initiative.
• Demonstrated ability to develop, administer and deliver training.
• Knowledge and experience in use of Microsoft (Word and Power Point) templates and styles.
• Demonstrated ability using Share Point, IT Service Management, learning management and e Learn software.

What else can we offer?

Eligibility requirements


Employment with the Department of Infrastructure, Transport, Regional Development, Communications and the Arts is subject to conditions prescribed within the Public Service Act 1999 including:

• Citizenship: To be eligible for employment with the Department of Infrastructure, Transport, Regional Development, Communications and the Arts applicants must be an Australian citizen at the time of submitting your application.
• Health Assessment: the preferred candidate may be required to undergo a medical examination conducted by the department’s preferred medical provider.
• Security Clearance: the successful candidate must be able to obtain and/or maintain a security clearance at Baseline vetting. You must be willing to disclose all relevant and required information. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website.

How to apply


Applications for this opportunity close at 11.59pm AEST, Sunday 22 September 2024.


In applying for this position, you are not required to address individual selection criteria. Rather, you should provide a statement of no more than 2 pages outlining your background, capabilities and experiences, and how these align with the advertised role. You should also provide a CV, to a maximum of 3 pages. The capabilities and behaviours required to be successful for this role are identified in the ‘Who are we looking for’ section.


Your application will be assessed against the requirements of the job. Once the entire applicant pool has been assessed, the panel will create a shortlist of applicants. If your application is shortlisted, you may be asked to undertake further assessment, this may include work sample testing, interviews, and reference checks.


Your application should be received through the Department’s online recruitment system. Applications via Indeed will not be accepted. If you experience any issues with the system please contact the recruitment team on 02 6136 8989 or via email at recruitment@infrastructure.gov.au to discuss an alternative way to submit your application.


Please advise the contact officer if you require reasonable adjustments throughout the recruitment process. The Department is committed to the accessibility of our systems. If you identify as someone with disability and you require accessibility assistance or more information, please email Diversityand Inclusion@infrastructure.gov.au


Work with us. Apply now!