Sydney Print Media is a well-established company in the digital printing industry. We are looking for a skilled Digital Printing Specialist /Customer Service to join our team. The ideal candidate will have a deep understanding of the printing media, products and process. This role requires proficiency in various design, printing, cutting and quoting software. Responsibilities
Responding to clients' requests via telephone, email, and chat in a timely fashion.
Working out the sale prices from production cost, good at calculations.
Entering sales orders and uploading artworks.
Following up sales orders and conduct quality control checks on completed jobs.
Ensuring compliance with all printing specifications and guidelines.
Managing multiple projects and meet deadlines.
Collaborating with designers, clients, account managers, and production teams.
Requirements
Bachelor's degree or certificate in Graphic Design, Printing Technology, or related field.
2+ years of experience in printing industry.
Excellent attention to detail and organizational skills.
Ability to troubleshoot and resolve technical issues.
Strong communication and collaboration skills.
Ability to work under tight deadlines and manage multiple projects.
Knowledge of various printing methods and techniques.
Familiarity with PDF workflows and file optimization.
Ability to work independently and as part of a team.
Job Types: Full-time, Subcontract, Casual Pay: $60,000.00 – $70,000.00 per year Schedule: