Associate Director, GTS BCM, Digital & QValent

September 17, 2024

Westpac Institutional Banking

Sydney

FULL TIME

Opportunity to join Westpac’s Institutional Bank or continue your career in the Group
Established career path and progression opportunities
Sydney Based

How will I Help?
The Global Transaction Services (GTS) business unit is a key pillar in the success of Westpac’s Institutional Bank (WIB) as well as the broader Group. GTS provides transactional banking, client experience and solution implementation for institutional customers. GTS is also the product owner for some transactional banking products distributed to customers in the Westpac Consumer and Business Banking division. We also manage the bank's payment networks, the regulatory and payments strategy agenda, and (with Group Operations) payments operations including clearing and settlements.
This opportunity will play a critical role in managing risk and monitoring obligations in GTS, supporting consistent implementation, and embedment of risk management framework, policies and controls with a special focus on Issues & Incidents.
This role is responsible for partnering with key stakeholders on all matters risk and control, responsible for implementation of solutions to risk and control problems.
It is an expectation of this role to support a strong risk culture that embodies our ethics and integrity, balancing commercial and customer needs.
Major Accountabilities Include:

As part of a team of risk professionals with a GTS product domain value chain squad, contribute to ensuring the divisional and business operations and risk management practices align to the frameworks, policies, risk strategy, regulatory obligations, and appetite of the Group.
Provide risk expertise to the business and the value chain squad in the identification, assessment, and actioning of risk and controls issues to drive a strong risk and controls culture that helps achieve business objectives.
Support the proactive and effective monitoring, management and reporting of current and emerging risks and facilitate a strong risk culture, risk awareness and ownership of risk throughout the business and within the value chain squad
Provide support to the business in developing their risk profile, including defining and operationalising relevant RAS metrics, in line with risk appetite.
Partner with stakeholders across the GTS product domain value chain to identify and enable more efficient and effective risk practices in the business.
Provide risk advice in the assessment, root cause analysis and remediation of incidents for the GTS product domain
Provide input to regulatory requests and remediation, and support the delivery of remediation programs for the GTS product domain
Provide input into the quality of JUNO and Holocentric records and updates to drive a risk focussed culture.
Coach and support the business to build greater risk awareness and capability.
Act as standard bearer for certain Group risk policies, standards and procedures (e.g. Issues & Incident Management) ensuring these are applied consistently within and across each Product Domain Squad, thereby ensuring high quality risk management outcomes are achieved and sustained across the GTS business and value chain
Work within a virtual team of Risk Chapter Specialists across each of the GTS product domain value chain squads

What’s in it for me?
This will be a critical role in the oversight of risk for the GTS Digital & Qvalent business, with a high exposure to the GTS Payments and Technology agenda. In this role you will have key partnerships with the GTS leadership team, the Head of BCM, Business stakeholders across the Value Chain (e.g. Product, Client Engagement, Operations), second line risk teams including Compliance, Financial Crime, Operational Risk, and first line business risk and controls teams. Through these interactions you will expand your professional network as well as continue to refine your business and commercial acumen.
On a personal note, whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
To be successful you will have the following:

5- 10 years experience
Experienced risk management professional with strong banking/ financial services / risk assessment experience, including a material risk policy component related to the relevant risk class.
Tertiary qualifications
Influencing and negotiating
Quality assurance
Risk management, legal or compliance experience

What is it like to work there?
For the past 200 years, we’ve been backing people, businesses, communities, and ideas. As Australia’s first bank, we’ve adapted and evolved, inspired by our customers and a genuine desire to create better futures.
Together, we’re creating better futures for all our people, customers, communities, and shareholders. This has been our enduring Purpose.

We inspire our people and together we are creating better futures . It’s our passion for embracing diversity and creating opportunities that enables them to dream big and fulfil their potential.
We empower our customers . It’s our strength, agility and heart that gives them the confidence to navigate change and forge new paths. Empowered, our customers are creating better futures.
We make change happen in the community . It’s our shared vision of a safer, greener and more inclusive world that sees us back new ideas, innovations and individuals who are creating better futures.
We deliver for our shareholders by creating better futures together . It’s our ability to generate value for this generation and the next, which makes our shareholders proud to invest in us.

How do I apply?
Start here. Select the APPLY or APPLY NOW button.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email talentacquisition@westpac.com.au

We regret to inform you that this job opportunity is no longer available