Customer Service / Sales Support - Padstow - Australia Jobs Opening

September 17, 2024

Reece Group

Padstow

FULL TIME

Customer Service / Sales Support - Padstow

Customer Service / Sales Support - Padstow Reece International Quadratics (IQ) have a fantastic new opportunity for an experienced Customer Service person to assist our growing business.

Duties for the role include but are not limited to:

Answering of telephone enquiries from our customer base
Process customers’ requests for delivery / release of orders
Generating customer quotations
Deliver prompt responses to customer enquiries on stock availability and technical information
Inputting Sales Orders
Liaise with suppliers for pricing and product availability
Coordinating deliveries and liaising with our warehouse team.

Our Ideal Candidate

Experience in delivering exceptional Customer Service
Positive mindset and works well being part of a team
Effective problem solving skills
Strong administration, time management and organisation skills
A valid driver’s licence and relevant PC skills are required
Embracing the Reece values, policies, and procedures

Our perks and benefits:

Performance based bonuses
Paid annual leave
Continuous learning and development programs to support your career goals
Generous discounts for those looking to renovate their bathroom or kitchen
Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
Paid parental leave

What happens next!

After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.

Please check your junk or spam folder if you don't see the invitation in your inbox.
At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at careers@reece.com.au , and our team will be in touch.

About International Quadratics

With a combined history of over 150 years, International Quadratics (established in 1976) and Pierce Pool Supplies (established in 1898 as A H Pierce) have been synonymous names within the Aquatic and Leisure Industry.

International Quadratics (IQ) is one place where a broad range of customers are given a solution to almost all of their aquatic needs. IQ do this through the expertise of our staff backed by an extensive range of quality furnishings, equipment and chemicals. Their commitment to customer service and satisfaction we believe has been one of the keys to their success and they are continually moving closer to their customers business providing support, training and service that is essential with the delivery of the many aquatic products available.
IQ are passionate about the Aquatic and Leisure industry, continuing to build on their products and services, investing in research & development that ultimately bring innovations and new products to the marketplace.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

We regret to inform you that this job opportunity is no longer available