Job Opportunities in Australia

Your key responsibilities- Provide strategic and operational leadership and management of the civil dispute resolution and mediation service throughout Queensland in accordance with relevant legislation, directives, policy and procedures.- Lead, guide and supervise a state-wide team, building a positive team culture and ensuring the team is trained, equipped and supported to ensure quality outcomes.- Ensure the delivery of best practice community mediation and dispute resolution processes within the parameters of DRB work and ensure a consistent, coordinated and effective approach to the provision of this service.- Consult, liaise and collaborate with key stakeholders, relevant government and non-government agencies to build strong working relationships, anticipate and respond to and manage client and stakeholder needs and expectations.- Manage the human, financial and information resources to ensure timely and financially responsible delivery of service throughout the state.- Manage the collection, collation and report on performance measurement data.- Undertake other duties as identified by the Practice Manager or Director.
Technical skills, abilities and cultural capability- Experience in strategic management of programs and people, including developing and implementing new or strategic initiatives, fostering a stimulating learning environment, evaluating / addressing performance of team members and providing sound guidance and coaching.- Knowledge and experience in facilitative mediation, the justice system or conflict resolution.- Demonstrated capacity to build long-term partnerships with a range of government and non-government stakeholders that produce positive results.- Demonstrated capacity to establish rapport and trust with others while maintaining composure in the face of contrary opinions.- Demonstrated capacity to work on multiple projects simultaneously while being responsive and available to support the work and wellbeing of the team.- Demonstrated ability to contributes to workplace equity, diversity, respect, and inclusion that enriches our culture of respect and inclusion.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.