my Homecare Group is the leading Home Care Package Provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry. This position will operate under Let’s Get Care, our brand that offers a self-management model of at home aged care. We cater our support to each client’s unique care needs to ensure we have the best solution for every Home Care Package holder. What will we offer you?
Hybrid working – 3 days from the office and 2 days from home each week
Telehealth model of care - no travelling to client's homes
Full time, permanent employment, 9-5pm weekdays
Paid parental leave from 6 months of tenure
Be a part of a fun, outgoing family team atmosphere
As a Care Manager, you will:
Deliver excellent telephone-based client care for elderly Australians including care planning, assessment and coordination
Use your customer service and aged care management skills to make a mark on the community
Develop, monitor, and reassess care plans in consultation with clients, their families and other healthcare professionals
Work in collaboration with our Nurses, Regional and other Managers to facilitate, develop and shape our service offerings
Monitor the budget of care packages and ensure clients understand service fees
Manage client service delivery across all levels under the government funded Home Care Packages program
Engage with internal teams to facilitate client on-boarding
Ensure compliance with all relevant legislative and industry standards
We are looking for someone with:
Excellent communication skills and the desire to be a part of a high performing team
Experience in aged care, with strong knowledge of Home Care Packages and the Aged Care Quality Standards
Great computer skills in CRM systems, database management, Microsoft Office
The right to work in Australia
National Police Clearance or willingness to obtain (my Homecare will organise no cost)
Discover how you can develop your skills while truly helping people in your community today. If you think you could be the Care Manager we’ve been looking for, click apply now.