September 12, 2024

Australian Government

Bungendore

APS 5 - Research Officer - Sensitive Issues Management Cell

$83,706 - $89,659 + up to 15.4% Superannuation
Bungendore - NSW

The Role
As the Research Officer you will support the search, analysis and provision of operational information in support of stakeholder requests. This role reports to the Information Response Coordinator and will work alongside a small team.

As the Research Officer, you will:

Extract, collate and analyse sensitive operational material to provide a timely response to stakeholder requests using appropriate search methodologies.
Liaise with relevant stakeholders, both internal and external, promoting a collaborative working environment and building effective relationships.
Assist the Information Response Coordinator in coordinating a response to various stakeholders.
Apply redactions and reclassify documents, within the Australian Government and Defence security frameworks.
Assist in research of Freedom of Information (FOI) requests and development of Ministerial Responses.
Assist in incident management coordination.
Have the ability to triage workload and be flexible in managing changing priorities in a fast paced environment, along with the eagerness to learn and advance in a growing organisation.
Provide additional support within HQJOC as directed

The performance of the Research Officer will be measured against the quality of timely and comprehensive search outcomes, engagement with stakeholders and management of priorities and expectations.

About our Team
The Sensitive Issues Management Cell (SIM Cell) is responsible for the following:

Providing operational information to various stakeholders, including Afghanistan Inquiry Response Task Force (AIRTF), Inspector General of Australian Defence Force (IGADF) and Royal Commission into Defence Veteran Suicide (RCDVS), as well as internal stakeholders within HQJOC in response to operational requirements.
Management of joint operational and exercise incidents.
Ministerial advice and Freedom of Information (FOI).
Ad Hoc tasking from various stakeholders within Defence.

Our Ideal Candidate

Proven success in contributing to a team-oriented environment, and managing competing priorities to deliver effective outcomes.
Individuals who are comfortable working both independently and in a team based environment.
Demonstrates initiative, strong organisational skills and the ability to positively respond to changing priorities.
Excellent interpersonal skills, with the drive to provide efficient administration of processes and procedures.
Professionalism and maturity to build effective relationships with team members and stakeholders.
Demonstrates highly effective interpersonal written and oral communication skills, emotional intelligence, resilience and adaptability.
Strong understanding of contemporary business processes, including information management, correspondence management and data management/analysis.
Ability to identify and solve problems, including the initiative to identify alternative courses of action.
Ability to obtain and maintain appropriate security clearance.