October 25, 2024

G4S

Inner West

FULL TIME

Account Manager - Security

What we can offer you

Sydney/Melbourne based with flexible work from home arrangements
Global reach and high-level client interaction
Strategic impact on the business
Growth potential and competitive compensation

About the role and team
The Account Manager - Security Is a key role within G4S Security Services. You will be responsible for the overarching business development, operations, and profitability of all security services within the portfolio. This is a fast-paced and dynamic environment where you will have the opportunity to interact with senior stakeholders both locally and globally to make a real impact on the company's success. You will report directly to the General Manager of Security Services (Trevor) and will work closely with a team of Security Operations Managers.
Your responsibilities will include:

Building and maintaining strong relationships with existing clients and internal stakeholders
Identifying and pursuing new business opportunities
Developing and implementing account management plans
Ensuring contract compliance and service delivery
Managing budgets, financial performance and taking on accountability for outcomes
Overseeing contract compliance and account management, including managing scope, risk, and issue resolution
Contributing to governance, strategy, and driving continuous improvement and innovation
Developing and implementing frameworks to achieve key objectives
Creating and managing an effective safety system

What we're looking for

Proven experience in account management, ideally in the security or related industry
Strong commercial acumen and negotiation skills, with experience in contract management, pricing and bid management.
Excellent communication and interpersonal skills, with the ability to build relationships and influence at all levels
Strategic thinker with a focus on results and a track record of achieving ambitious objectives
Experience in managing internal and external stakeholders, understanding their issues, and putting in place frameworks to meet their needs

The recruitment process
G4S runs a staged recruitment process which includes:

Applying online with a CV
Shortlisted applicants will have a call with our Sourcing Lead to learn more about the role
Shortlisted applicants will be invited to a first round interview with our GM and Commercial Manager before a final interview with our Director and HRD.
Background checks, including a National Police Check, a Reference check, Psychometric testing + ID form

About G4S Australia and New Zealand
G4S, An Allied Universal® Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.
For more information about G4S Australia and New Zealand, please visit g4s.com.au. To explore a career with G4S, please visit g4s.com/careers-anz. To hear directly from our staff about why they enjoy working at G4S, visit g4s.com/careers-anz/life-at-g4s.