How will you CONTRIBUTE and GROW?
Your role as Billing & Invoicing Team Lead is to lead the billing and invoicing team to complete customer invoicing process in a timely and accurate manner ensuring billed revenue is maximized and within the parameters of internal controls and the Company's strategic goals with 100% compliance.
As a team leader, you will be the first line of escalation for clients and colleagues and will be responsible for driving accuracy standards across the team. Line management responsibility of a team of billing coordinators and billing assistants. In addition, support in technical expertise and on-the-job training for team members, stakeholder management - building excellent relationships with clients and suppliers in order to process accurate and timely bills. Reporting for clients, internal team and internal stakeholders (i.e. partners)
Identification of efficiencies for future ways of working.
Job Responsibilities
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The primary purpose of this position is to be 1st line manager for a team in charge of:
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Processing customer invoices and credit notes while working on clear any exception in the process.
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Applying incoming payments to open accounts receivables while working on any exceptions in the process, collecting money from customers by submitting statement of account , dunning unpaid amounts.
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Push for continues improvement. Drive and sponsor actions to improve processes
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Ensure compliance with accounting standards, Group policy, deadlines and internal control
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Identify key performance indicators for team management and ensure Service Level agreement is met
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Responsible for reporting out process metric, explain desviation and make recommendations to meet targets
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Region/Country 1st scalation contact.
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Responsible for updating Business Service Center desktop procedures periodically
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Respects all Air Liquide safety policies, procedures and programs.
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Responsible for policy and internal control observance during the execution of the activities. Ensure remediation plans are identified as needed, Drive execution of those.
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Subject matter expert. Plan new joiners training and onboarding. Train new joiners and be focal point for team members.
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Initial point of contact for business service center stakeholders
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Estimate resource needs within the Team to ensure efficient/effective process execution
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Ensurre Corporate reporting is delivered on time
Are you a MATCH?
Qualifications
Education
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Finance, Accounting, or Business Management bachelor degree
Language Requirements
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English language proficiency is required. [B2]
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Spanish mandatory
Knowledge and Skills
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4+ years experience in Billing
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1+ years in a leadership position is desirable
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Knowledge of Google environment preferred
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SAP & Oracle knowledge preferred
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Experience in a multi-national company desirable
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Experience in a shared service center desirable
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Oral and written communication skills
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Digital mindset for systems automation and connectivity
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Continuous improvement mindset for process improvements
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.