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We are seeking a highly skilled and experienced Mass Processing Specialist to oversee and manage the configuration and execution of batch chains for SAP-ISU using the Control-M tool. The ideal candidate will possess a strong background in mass processing, exceptional leadership skills, and extensive experience with SAP-ISU and Control-M. This role requires a proactive individual who can ensure smooth and efficient batch operations while working closely with various stakeholders to meet business objectives.
Primary Roles & Responsibilities:
- Lead Mass Processing Operators and closely collaborate with technical experts and internal super users.
- Administration, installation, and configuration of SAP internal and external job scheduling tools.
- Configuration and Optimization: Design and configure batch chains, optimize batch workflows, and ensure efficient resource utilization.
- Monitoring and Troubleshooting: Monitor batch jobs, identify and resolve issues promptly, and ensure adherence to service level agreements (SLAs).
- Handle escalation for system-generated events/alerts.
- Comply with established Standard Operating Procedures in response to system alerts and scheduled tasks with consistent accuracy.
- Execute and monitor day-to-day enterprise scheduled and ad hoc application jobs, reports generation, and end-of-day processing jobs.
- Handle and resolve production problems and if necessary, escalate them to the relevant IT staff.
- Documentation: Develop as necessary and Maintain comprehensive documentation of batch processes, configurations, and procedures.
- Continuous Improvement: Identify opportunities for process improvements, implement best practices, and contribute to the overall enhancement of batch operations.
- Participate in business continuity/disaster recovery planning and testing.
- Work shift duties, able to adapt to a flexible work schedule and could work additional hours when required.
Position Requirements:
- 5+ years of experience administering external Batch Scheduling tools for SAP S/4HANA and/or SAP ERP systems.
- Experience scheduling SAP ERP and/or S/4HANA jobs via SAP batch scheduler.
- Strong knowledge of scheduling systems and strategies.
- Well-versed with Scripts / Tools maintenance and Upgrades.
- Hands-on experience in Migration/Upgrade of Control-M environment.
- Good operating systems knowledge like Linux, Unix, and Windows Server.
- Experience with SAP ERP (ECC) and/or S/4HANA batch scheduler is mandatory.
- BMC Control-M experience as an Administrator is preferred.
- Fluent bilingual technical writing/speaking in English and Spanish is required.
- Excellent communication and interpersonal skills, capable of working collaboratively with technical and non-technical teams.
Mejoramos la vida de más de 10+ millones de personas a través de la entrega segura y confiable de energía. Uno de cada tres hogares se iluminan con nuestro trabajo.