Job Opportunities in Vietnam

RECEPTIONIST ( NHÂN VIÊN LỄ TÂN)
Hạn nộp: 30/11/2024 Mức lương: 8 - 12 triệu
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Tây Hồ - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Khác
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
11/11/2024 11:52
MÔ TẢ CÔNG VIỆC
MAJOR RESPONSIBILITIES / TRÁCH NHIỆM CHÍNH

 Handle guest check-in including the processing of their reservations and rooming at the unit level.

 Handle all guest requests during their stay. Act in a pleasant, courteous and cheerful way.

 Handle all front desk cashiering duties. Must be prepared to work shifts.

 Organise and implement guest programs/plans that anticipate and meet guest needs and interest.

 Handle conduct of site inspections as required.

 Act as a link between departments on operations and sales processes.

 Support sales and marketing by providing relevant information including customer feedback and sales leads.

 Manage individual portfolio assigned to maximize guest satisfaction.

 Contribute to increase customer satisfaction level and the ratio of compliments against complaints.

 Contribute to receive guest feedback forms to meet 20% of all departures.

QUYỀN LỢI ĐƯỢC HƯỞNG

International and professional working environment

• Social insurance, unemployment insurance, health insurance
• Attractive salary and annual bonus

YÊU CẦU CÔNG VIỆC

• Good communication skills in English.
• College graduate & above, preferably with major in Hospitality or related professional area.
• Ability to work independently, teamwork spirit, self-motivation & enthusiastic
• Good customer service skills, outgoing & friendly
• Well-groomed & paying attention to details, good work ethics

YÊU CẦU HỒ SƠ

HR Office - Tòa nhà Fraser Suites Hanoi, 51 Xuân Diệu, Quảng An, Tây Hồ, Hà Nội