Job Opportunities in Vietnam
November 6, 2024
The Grand Ho Tram Strip
Host
Nhà hàng Khói BBQ
Nơi làm việc
Bà Rịa - Vũng Tàu
Cấp Bậc
Mới tốt nghiệp
Hình Thức
Nhân viên chính thức
Kinh Nghiệm
1 Năm
Mức Lương
Cạnh Tranh
Ngành nghề
Nhà Hàng
Hạn chót nhận hồ Sơ
30/12/2024
Mô tả công việc
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Greet and welcome guests in a pleasant and professional manner
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Provide excellence guest service, while having the ability to predict and exceed the guest’s needs and expectations.
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Acknowledge the guest immediately when they approach the host stand.
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Knowledgeable of all the properties amenities and services, have the ability to make suggestions to promote the property.
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Seat guests systematically to meet the needs of servers and business volumes.Maximize the use of the facility and staffing.
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Seat guests and present a clean menu.May be required to pull chairs for guests and/or arrange (slide) tables together for large parties.
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Perform all side work as assigned.
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Monitor the line to ensure assist with the control and flow of traffic at the door.
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Keep the work environment clean and organized, free of clutter.
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Collect the menus and discard any that are tattered, torn or dirty.
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Assure a smooth transition during shift change, remain on duty in position until a replacement is present.
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Ensure tables are properly set to start each shift.
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Pick up any debris on the floor.
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As the guest departs the outlet, thank them for dining with you and extend a sincere invitation to dine with us again.
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Handle guest complaints immediately, involve management when needed.
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Keeps supervision informed on a timely basis of any undue variance from expected results.
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Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
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Must have the ability to be productive for long periods of time.
Yêu cầu công việc
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Vocational School Certificate is required.
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Must present a well-groomed appearance, sweet smile.
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Ability to communicate fluently in the local language of the workplace both verbally and nonverbally.Fluency in English and Chinese is preferred.
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Well organized, multitask, detail oriented, problem solving.
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Office Microsoft knowledge required.
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Strong memorization skills
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Professional telephone etiquette skills.
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Must have the computer skills to be proficient in the reservation system.
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Must be able to stand for the entire work shift.
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Outgoing and gregarious to initiate and engage guests in conversations.
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Must be able to work with minimal supervision, handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines with particular attention to detail.
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Must have the ability to respond to handle difficult or stressful situations with tact and diplomacy.
Job tags: Host
lễ tân
lễ tân nhà hàng
nhà hàng
receptionist
lễ tân
lễ tân nhà hàng
nhà hàng
receptionist
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