Job Opportunities in Vietnam

Hạn nộp: 20/11/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Thành Phố Phan Thiết - Bình Thuận
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
11/11/2024 21:52
MÔ TẢ CÔNG VIỆC
1. Handle guest and administrative message service
2. Up-sell hotel services, use guests’ name, verify requests and maintain a positive “can do” attitude and tone of voice at all times
3. Do the inventory control and issuance of keys, radios and pagers
4. Log telephone repair and emergency reports with appropriate tracking codes incomputer
5. Provide callers with hotel information and maintain and update information files
6. Be familiar with, inspect, and maintain all Guest Services office equipment
7. Be able to use pagers, radios and two way communications systems
8. Prepare all Guest Services reports
9. Assist and process all in-house requests and needs from all departments
10. Perform any additional tasks to ensure that any needs that directly or indirectly affect the guests are met
11. Knowledgeable and handle special requests, selling of amenities and catering, arrival and departure patterns
12. Help to develop guest history profiles, coordinate tracking of inventory and proper storage and pick up of equipment
13. Keep abreast of current information
14. Perform concierge duties such as booking tours and transportation, giving directions, hotel information, restaurant information, etc

QUYỀN LỢI ĐƯỢC HƯỞNG
100% salary during probationary period
Service charge
Duty meal
Uniform
Insurance based on Vietnam Labor Law
12-day annual leave
YÊU CẦU CÔNG VIỆC

Required Skills:
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Able to read and write English
Able to read, write and speak Korean
Proficient in the use of Microsoft Office and Front Office System

Qualifications:
Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Experience:
1 year experience in front office / guest services operations / customer service, or an equivalent combination of education and experience.

YÊU CẦU HỒ SƠ
Related documents will be advised by HR department.