Job Opportunities in Uruguay


May 28, 2024

PwC

Montevideo

OTHER


Analista de soporte de operaciones Sr.

Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Information Technology (IT)
Management Level
Senior Associate
Job Description & Summary
A career in Information Technology, within internal company services, will provide you with the opportunity to support key business functions by implementing applications that allow our employees to work more efficiently and provide the highest levels of service. to our clients. You focus on managing the design and implementation of technology infrastructure at Pw C, developing and improving customer and internal contact applications within Pw C, and providing technology tools that help create a competitive advantage for the company to drive growth. strategic business growth.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at Pw C needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the Pw C Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Pw C Professional skills and responsibilities for this management level include but are not limited to:

Skills and Experience:

Strong command of database query languages, including SQL, Postgres, and Mongo DB.
Familiarity with development methodologies and release lifecycles.
Proficiency in scripting languages, preferably Power Shell and Bash.
Experience with Azure Dev Ops for release management is highly desirable.
Familiarity with agile development practices is a plus.
Knowledge of Google Cloud Platform is beneficial.

Roll tasks :
Provide support to L2 & customer users on issues, as well as global teams regarding environment health.
Collaborate with cross-functional teams to design, implement, and maintain IT infrastructure solutions aligned with business objectives.
Develop procedures and SOPs to support environments, leveraging global teams and L2 resources.
Enhance common processes and support procedures through scripts, automations, and guiding development teams.
Support releases of new versions and building new environments.
Proactively monitor environments using monitoring solutions and address issues.
Analyze logs and metrics using Splunk to identify and resolve potential issues.
Stay updated with emerging technologies and industry trends to drive innovation and enhance operational efficiency.

  • Bachelor's degree or advanced students in Computer Science, Information Technology, or related field.
  • At least one and a half years of experience.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements
0%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date

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