Wedding Department Controller Location: Halberstadt’s on Broadway Position Type: Full-time About Us: Join our premier men's clothing store, renowned for our exceptional quality and customer service. We specialize in providing premium attire for all occasions, with a dedicated focus on weddings. Our mission is to make every groom and groomsman look and feel their best on the big day. Job Overview: We are seeking a dynamic and detail-oriented Wedding Department Controller to oversee our wedding department. The successful candidate will be responsible for managing all aspects of wedding attire sales and services, ensuring a seamless and exceptional experience for our clients. Key Responsibilities:
Oversee day-to-day operations of the wedding department, ensuring high standards of customer service and satisfaction.
Consult with clients to understand their needs and provide expert advice on wedding attire selection.
Manage inventory, including ordering, tracking, and maintaining stock levels of wedding attire and accessories.
Coordinate with tailors and alteration specialists to ensure timely and precise fittings.
Develop and implement sales strategies to meet and exceed departmental targets.
Train and mentor wedding department staff to maintain a high level of product knowledge and service excellence.
Handle customer inquiries, complaints, and feedback professionally and efficiently.
Stay current with wedding fashion trends and industry developments.
Qualifications:
Proven experience in retail management, preferably in men’s formalwear or wedding attire.
Exceptional customer service and communication skills.
Strong organizational and multitasking abilities.
Ability to work well under pressure and meet deadlines.
A keen eye for detail and a passion for fashion.
How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and why they are the perfect fit for this role to barry@halberstadtsonbroadway.com