Job Opportunities in United States
November 14, 2024
zTrip BHM
Birmingham
VP of Operations
Become part of the Transportation Revolution! We are looking for an experienced
V
P of Operations
who will provide support, leadership, and direction to our Birmingham, AL location to ensure the growth of our taxi business.
What we can do for you as a V P of Operations ?
What we can do for you as a V P of Operations ?
- Health, Dental, Vision & Life Insurance
- Unlimited PTO
- 401k with matching up to 3%
- Holiday Pay
- Effectively manage customer relations through both direct contact and outreach programs.
- Identify, select, train and mentor location staff and independent contractor drivers with a robust recruiting and retention program.
- Effectively and frequently communicate with location staff and support team members.
- Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
- Oversee safety and training programs, plans and processes to ensure compliance with a company, contract and regulatory requirements.
- Maintain client contact routinely to meet or exceed expectations.
- Conduct periodic departmental audits.
- Daily, weekly and monthly review of key operational metrics.
- Ensure that all location metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets it financial, safety and operational expectations.
- Implement, promote and adhere to company policies and procedures.
- Participate in location(s) labor and employee relations activities.
- Provide insight and information to support location(s) contract renewals.
- Create and present location(s) annual budget.
- Must have a minimum five (5) to 10 years of Operations Management and leadership experience including P&L responsibility.
- Excellent interpersonal skills.
- Commitment to developing team members.
- Embrace a collaborative leadership style.
- Demonstrated drive for results.
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