November 19, 2024

North Hills Animal Hospital & Resort

Raleigh

FULL TIME

Veterinary Receptionist

North Hills Animal Hospital and Pet Resort is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4-10 schedule and availability needed Mon-Fri with rotating weekend shift.
Full-time benefits and compensation:

Compensation: $14- $17/hour, based on experience and skillset
Health package: Medical, dental, and vision insurance
Life insurance and disability
Employee Assistance Program
401k options
Internal growth opportunities
Vacation, sick & holiday pay
NO WEEKENDS!

We’re Looking For:

Team players with exceptional communication skills
Detail-oriented individuals with great organizational abilities
Personable and professional individuals who enjoy connecting with clients as well as the team
Individuals who take initiative and are willing to lend a helping hand
Veterinary professionals who have a passion for helping animals
Individuals with veterinary software knowledge (Cornerstone) and are tech-savvy (we communicate through emails, text, client portals, etc.)

Providing the care our community deserves since 1945:
The North Hills team strives to diagnose and treat Raleigh pets with the highest standard of medical and surgical methods. We primarily provide general wellness services, and soft tissue surgery, and have a large focus on dentistry. Our hospital team is comprised of three fantastic veterinarians, tenured technicians and assistants, and a talented support staff and boarding team. Most importantly, our team is committed to providing personalized attention and taking a family-focused approach to pet care so we can best support Raleigh pets and their owners.
If you love animals, share our desire for high-quality and compassionate care, and would like to join the best staff around, APPLY TODAY!
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits: