November 19, 2024

BayMark Health Services

Albuquerque

FULL TIME

Treatment Center Director/Program Manager

Description

Treatment Center Director/Program Director
Med Mark Treatment Centers is looking for an accountable, process oriented and efficient leader of operations for our Opiate Treatment Program. A great Treatment Center Director leads a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.

Essential Duties & Responsibilities:

Responsible for the operation & performance of the Opiate Treatment Program (OTP) clinic
Manages OTP clinic operations to budgeted/planned results
Participates in the interviewing, hiring, training of clinic staff
Evaluates, manages, counsels and terminates subordinate personnel
Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel
Works closely with staff via regular supervision to ensure the completion of performance goals
Communicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.
Identifies cost-saving opportunities, operational efficiencies, etc. and implements
Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirements
Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly
Works closely with OTP Medical Director, Psychiatric consultant as applicable, OTP Compliance Manager and QA/QI activities in a variety of areas including, but not limited to – compliance with federal & state rules, laws & regulations; compliance with CARF / JCAHO, performance improvement initiatives, productivity goals, quality patient care, customer service, operational enhancement, growth of patient census, contractual requirements, standardization & conformity, best practices and plans for continuous improvement
Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such
Becomes familiar with CARF/JCAHO standards and the application of such
Responsible for maintenance & updating of policy & procedure manual and clinic operations manuals and procedures
Serves as a clinic resource and provides or arranges for clinic training as requested/necessary
Maintains patient, employee and company confidentiality

Development Responsibilities:

Participates in community relations, education and development activities to drive and maintain census
Identifies and implements tactical steps to increase and retain census
Works with clinic team to insure operations are prepared to handle increased census
Participates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc.
Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics – identifies cultural community leaders and networks
Participation in the overall Company Performance Improvement Process
Familiar with standards required by Board of Health, OSHA, etc. and the application of such
Assists as requested with marketing programs & literature development
Other duties as assigned

Qualifications:

Multiple years of experience as an administrator of a clinical program
Bachelor's degree (in business administration or related) from an accredited college or university
Understanding of clinic operations, with significant amount of time working in the field of substance abuse
Understanding of HIPAA, Federal, State & CARF standards & regulations
Demonstrated organizational and leadership skills with the ability to supervise and manage personnel
Strategic thinker to be able to recommend alternative solutions, execute and monitor
Self-starter, able to work autonomously and generate ideas and benefits for the Company
Customer service focused, eager and energetic
Excellent interpersonal and communication skills
Satisfactory drug screen and criminal background check.

Benefits:

Competitive salary
Comprehensive benefits package, including medical, dental, vision and 401(K)
Generous paid time off
Excellent growth and development opportunities
Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us:

Med Mark Treatment Centers a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

Med Mark Treatment Centers is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.