November 15, 2024

Horizon Credit Union

Meridian

FULL TIME

Teller/Member Service Representative

Description: OUR PATH. OUR PURPOSE.
It isn’t just a catchy phrase. It’s something we live by every day. We’re committed to giving you the tools and resources to build an amazing career with an excellent work-life balance and a solid sense of purpose. We're building a team at HZCU where talented people like you, can do their best work and have the ability to make an impact in the community where you live and play. Let’s make some positive change – together.
COMPENSATION: $16.62-$24.10 /hourly

This figure shown represents the minimum and maximum of the range for this role. Individual offers are made dependent upon a candidate’s experience, education and skill level.

Our BENEFITS
Our goal is to ensure we are focused on your life inside and outside of work. To support this we offer:

Medical, Dental & Vision Insurance for full-time and reduced full-time employees and their families
Telemedicine for part-time employees
Paid Group Life and Disability Insurance
Employee Assistance Program
Tuition Reimbursement Program
401K Retirement Savings
Employer 401K Retirement Contributions & Matching upon eligibility
Discretionary Annual Incentive Bonus based on eligibility criteria
Paid Time Off per Full Calendar Year:
10 hours of PTO per month (prorated for reduced full-time and part-time)
Paid Birthday Holiday
- 2 Paid Wellness Days
- Up to 24 hours of Paid Volunteer Time annually
- 11 Paid Holidays
And More!

RESPONSIBILITIES OF THE TELLER/MEMBER SERVICE REPRESENTATIVE
Member Service

Process member transactions while creating a positive member experience
Consistently balance checks and cash drawer
Receive consumer loans, home loans, and other payments, and ensure accuracy when posting to the computer
Add basic accounts including certificates of deposit, money markets and share accounts to an existing membership.
Post IRA and HSA contributions and withdrawals as needed to serve members.

Service Selling

Promote, explain, issue, and cross-sell other credit union services such as electronic services, debit and credit cards, and new deposit and loan accounts
Referrals to our partners in our Mortgage Department and Horizon Retirement and Investment (HRI)

Technical Skills

Maintain an up-to-date and comprehensive knowledge of all credit union products and services that are handled or promoted by tellers.
Maintain an up-to-date and comprehensive knowledge of all related policies, procedures, and rules and regulations, including robbery procedures

Requirements: EXPERTISE YOU NEED
Education & Experience
High school diploma or general education degree (GED); six months related experience and/or training; or equivalent combination of education and experience. Thorough knowledge of credit union's computer system for performing basic input/output tasks.
ABLE TO
To perform the essential functions of this position an employee must be able to meet the following workplace demands: the ability to converse with others, detect sound, identify and detect objects, count, read, write, operate a computer, handle and feel objects, reach with hands/arms and be stationary and stand and move for long periods. Occasionally an employee will lift/pull/push and carry up to 25 to 50 pounds, stoop, kneel, crouch, crawl, climb and be able to maintain balance doing these activities. Position requires sound reasoning, good judgment and ability to apply knowledge toward work activities. The noise level is moderate and typical of a normal office environment. In accordance with the Americans with Disabilities Act, Horizon Credit Union will provide reasonable accommodation/s to qualified individuals with disabilities to perform essential functions, unless such accommodations would cause the employer an undue hardship. To request an accommodation, please contact Human Resources.
ABOUT HZCU
We started in Spokane, Washington in 1947 with a heart for community outreach and genuine connections with our members and neighbors.
We’ve come a long way over the years. Expanding our vision throughout Washington, northern Idaho, Montana, and southern Idaho and eastern Oregon. As we’ve grown our foundation and commitment to our communities and members has remained the same.
It starts with you, the path you’re on and the vision you have for your future.

The statements in this job description are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.