November 15, 2024

City of Portland, Maine

Portland

FULL TIME

SHELTER SECURITY GUARD - GENERAL ASSISTANCE

HEALTH & HUMAN SERVICES - SOCIAL SERVICES DIVISION
Security Guard - Full Time - (37.5 hours per week) Monday, Tuesday, Wednesday, Friday - 7:30 a.m. - 4:30 p.m., and Thursday 7:30a- 1p.m.
This position is located at the General Assistance Office (39 Forest Ave). This position will handle internal and external security through visual observation at the General Assistance office. They will be responsible for using safety protocols to greet facility guests, perform scheduled and random searches during check-in/open hours times and by staff request. The Shelter Security Guard will be responsible for addressing guest or visitor concerns and conflicts, alerting Shelter/General Assistance staff of guests in crisis, assisting in emergency situations, and reporting any suspicious activity.
The ideal candidate for this position will have:

Has a professional disposition and excellent customer service skills.
They also possess the ability to stay calm and de-escalate crisis situations.
Ability to work on their feet for extended periods of time.
Ability to establish and maintain professional boundaries with clients.
Previous experience with vulnerable populations
Experience with incident documentation and related paperwork.
Experience working as part of a team in a fast-paced, client-focused setting.
Demonstrated ability to communicate effectively with diverse stakeholders.

Applications accepted until 12/02/2024
Offers of employment are contingent upon the completion of a satisfactory criminal background check.
Salary & Benefits:
This is a union position, CEBA (Grade 8) - Starting pay rate of $19.02/hr.
The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment. City benefits include:

Free employee health insurance with the completion of wellness incentives
Thirteen paid holidays
Sick, vacation, and personal leave
Life, dental, vision and income protection insurances
Choice of retirement plans, including a pension plan
Use of City recreation facilities
Discount on professional development programs through USM and Thomas College

If you have questions or need assistance with the application, please contact Shae Gonzalez (City of Portland Recruiter) at sgonzalez@portlandmaine.gov or 207-653-3615 (call or text)
The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity/affirmative action employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email hrinfo@portlandmaine.gov

Type : INTERNAL & EXTERNAL
Group : CEBA
Job Family : SOCIAL SERVICES
Posting Start : 11/15/2024
Posting End : 12/02/2024
Details : Job Description