Job Opportunities in United States

Service / Sales Rental Agent
Specific Requirements
All candidates must have the following:

• Available to work on Weekends and Holidays.
• Available to work from 8am - 5pm.
• Drivers License (Up to date)
• Good Standing Certificate

Ponce location business hours:
Mon – Sat | 8:00am – 5:00pm
Job Purpose:
Provides transportation to customers by renting automobiles.
Duties:
* Clean, inspect or prepare vehicles for the rental.
* Determines type of automobile and features desired by interviewing customer; reviewing automobile type pricing categories; suggesting special promotions; promoting higher-priced rentals.
* Determines return location and length of rental by entering pick-up and return location, and number of days or other time frame required.
* Quotes cost of rental by calculating type of automobile, daily rates, estimated mileage, and insurance coverages.
* Validates customer identification and rental eligibility by examining customer's driver's license and entering credit card.
* Completes rental contract by explaining rental policies and procedures; verifying credit; obtaining customer signature and deposit.
* Requests rental car delivery to customer service area by calling storage or service area; verifying automobile availability; directing customer to pick-up area.
* Completes rental car return transactions by computing rental charges; adjusting charges for fuel and/or damages.
* Reconciles rental charges by verifying rental agreements with receipts; forwarding to manager.
* Maintains work operations by following policies and procedures; reporting needed changes.
* Updates job knowledge by participating in educational opportunities.
* Enhances rental car company reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Qualifications

• Valid driver's license
• Strong math skills, including retail math
• Excellent communication skills, both verbal and written
• Proven customer service experience
• Proficiency in Microsoft Word and Excel
• Ability to speak Spanish is a plus
• Experience in inventory management and control
• Familiarity with data entry and organizational skills
• Previous sales or rental experience is beneficial

Job Type: Full-time
Pay: $22,152.00 - $28,152.00 per year
Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Compensation Package:

• Commission pay
• Hourly pay
• Monthly bonus
• Overtime pay
• Signing bonus

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• No nights
• Overtime
• Weekends as needed

Application Question(s):

• Are you willing to go under a drug test screening?

Education:

• Associate (Required)

Experience:

• Customer service: 1 year (Required)
• Car wash: 1 year (Required)

Language:

• English (Required)
• Spanish (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person