November 6, 2024

Caring for Family of Companies

Redmond

FULL TIME

Scheduling Coordinator

WHO YOU ARE - we seek out people who are ...

Driven by an inner sense of purpose to impact others

Driven by a collaborative, whatever-it-takes, get-it-done mindset

Driven by a commitment to excellence in their role

Are pro-active, innovative, and experts in their own unique areas

WHO WE ARE - at Caring for Family of Companies, a family-owned and family-focused organization, we’re cultivating a team of mission-focused, driven experts who embody our vision and culture of providing the highest caliber support to the numerous Entities, Employees, and Clients that we serve. We are dedicated to creating an invigorating and purpose-filled work culture and valuable careers for every member of our team of leaders.
Learn more about how we’re raising the bar in new ways at: https://www.youtube.com/watch?v=9Ruit Z9Co Kk.

ROLE RESPONSIBILITIES - In this role, your duties will include the following:

Cheerfully welcome and greet customers by phone and in-person - building a strong, loyal team

Foster strong relationships with both Clients and Caregivers

Optimize a schedule that matches and carefully pairs each Client with a compatible Caregiver, based upon their individual needs and preferences

Creatively staff call-outs

Optimize and fill ALL open shifts daily to ensure zero open hours every week

Assist Caregivers with all inquiries on schedule changes, missed clock in/outs, care management platform assistance, and other schedule questions

Manage and oversee time-off requests, sick time, and shift adjustments

Make sure Caregivers are prepared for shifts with new Clients (communicate Client Service Plan needs and personal preferences)

Willingness to take a rotating weekday after-hours shift as needed

Requirements

Have a high value for innovation, streamlined processes and efficiency

Demonstrate a pro-active and solution-oriented mindset

Have excellent written and oral communication articulation in English

Demonstrate accuracy and attention to detail, maintaining accurate records and documentation

Possess intuitive. strategic, and organized project management skills

Have excellent professional collaboration skills and team mindset

Have a results-driven, task-oriented approach

Utilize excellent time management skills, meeting deadlines, and handling multiple tasks in a fast-paced environment

Demonstrate strong interpersonal, discretion, and judgment skills

Have proficiency with technology and electronic devices

Demonstrate sense of warmth, welcome, and professionalism

Demonstrate strong commitment to compliance

Knowledge of best practices for handling PHI in compliance with HIPAA regulations

Benefits
In your role with Caring for Family of Companies, you’re responsible for upholding, executing, and supporting our mission. As such, it is our honor to support you with:

Quarterly Performance-Based Bonuses

Paid Time Off and Paid Holidays

A Bonus Personal Celebration Day – to use on a day of your choosing!

Health insurance: Up to 100% company contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed

Dental Insurance and Vision Insurance

Company Paid $25,000 Life Insurance Policy

401K Retirement Program - with Employer Match

No-Cost Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7