About Us: Based in Santa Fe, NM, we are the largest fireplace, stove, irrigation, landscape supplies and outdoor living retailer in the Rocky Mountain Region and have been serving our customers for nearly 50 years. Our customers include new construction builders, remodeling contractors (both commercial and residential), interior designers, architects, and homeowners. Our unique business model ensures a fast-paced and challenging year-round work environment. About the Opportunity: We are seeking a motivated, outgoing, and confident sales consultant to join our growing team, drive sales and help us match our growth expansion. As a sales consultant, you will act as a liaison between our business and the customer in order to establish trust, increase knowledge, and drive more sales for our company. Sales Consultant Duties and Responsibilities
Schedule sales appointments with current and prospective customers
Meet with drop-in current and prospective customers
Point of sale transaction processing
Maintain in-depth product knowledge and educate customers about the products
Generate and track new leads to continue expanding the reach of the business
Identify ways to market products to new consumers, including identifying new target markets
Uphold relationships with clients to ensure they remain satisfied, that their questions are answered, and that their needs are met
Collaborate with sales management to develop and implement new sales strategies
Meet with other associates and sales consultants to discuss innovative ways to effectively sell to customers
Constantly seek new ways to make products more attractive to current and prospective customers
Demonstrate advanced sales knowledge, and stay up to date on all company policies and procedures
Sales Consultant Requirements and Qualifications
Passion for relationship building and selling
Confident, friendly, and outgoing personality
Customer service-oriented attitude
Strong presentation and negotiation skills
Ability to effectively communicate with colleagues and customers
Resilience, persistence, and a willingness to cope with rejection
Excellent organization and time management capabilities
Thrive as an individual and as part of a team
Minimum of high school diploma or equivalent. Associate's or bachelor's degrees are preferred
1-3 years of experience in a sales or customer service role
Bi-lingual (English/Spanish) strongly preferred
Through on the job training, we will provide the opportunity to gain knowledge which will ensure your confidence representing The Firebird. The Customer Service Consultant will have a 5-day work week, working on average 40 hours per week. After the 60-day probationary period, we offer health, dental and vision insurance, retirement account & paid holidays. Immediate accrual of paid time off (PTO). We have a fast-paced work environment requiring lengthy periods on your feet and ability to lift 20 lbs Come join our team! Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits: