Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure guest satisfaction throughout their experience. Responsibilities include:
Greeting guests with a warm and friendly demeanor upon arrival
Assisting guests with check-in and check-out processes
Managing booking appointments and handling customer inquiries over the phone and in-person
Educating guests on services, products, and promotions
Maintaining a clean and organized reception area
Handling transactions accurately and efficiently
Contributing to a positive team environment by supporting fellow associates
Why You'll Love This Role: You'll have the opportunity to work in a dynamic and motivating environment while being the friendly face of our brand. If you have a passion for beauty and customer service, this is the place for you to shine! Requirements
High school diploma or equivalent required; experience in a customer service role preferred
Strong interpersonal and communication skills
Ability to multi-task in a fast-paced environment
Detail-oriented with a focus on guest satisfaction
Proficiency in computer systems and scheduling software
Approachable, friendly, and enthusiastic attitude
Able to work flexible hours, including evenings and weekends
Benefits
Discounted waxing services and retail products
Competitive hourly wage plus performance bonuses
Employer-paid basic life and AD&D insurance
Employer-subsidized health insurance and other supplemental insurance offers
Paid Time-Off (increases with tenure)
Employee referral and guest referral programs
About Us: European Wax Center is a nation-wide company that provides professional waxing services to anyone looking to flaunt smooth skin. Our facilities are modern, clean, and sanitary and include private suites. Our specialists are licensed and trained to deliver an exceptional wax experience. For more information about European Wax Center, or for information about a career with us, visit waxcenter.com. We can also be found on Facebook, Instagram, and Tik Tok. EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We also highly value authenticity.