The Rolex Sales Specialist is responsible for providing outstanding client experience and meeting or exceeding sales objectives. The Specialist will be an expert on the heritage of the brand, product line and stock within the store.
Obtain client contact information utilizing the CRM system to build an on-going relationship and elevate the Rolex discovery journey. This may include but is not limited to birthday cards, holiday cards, informing clients of new merchandise and inviting customers to special events/ campaigns.
Responsible for implementing Rolex brand strategies and guidelines.
The Specialist must meet sales objectives for any given month, quarter and year.
Deep knowledge of the brand’s unique heritage, the range of products, and specific product attributes and availability.
Ensure appropriate visual merchandising of all Rolex products in the store.
A passion for building clientele and selling.
Demonstrate an exemplary level of integrity and professionalism at all times.
3-5 years of relevant experience in luxury watch and jewelry sales.
Excellent communication, interpersonal and customer relation skills.
Sales driven and results orientated.
Team player.
Willing to be hands-on and work with the team to fulfil operational and organizational needs.