Job Opportunities in United States


November 6, 2024

Mattress Warehouse Inc

Salt Lake City

FULL TIME


Retail Sales Associate

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales goals for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store Happily satisfied and you will have made their lives better and contributed to the store’s profitability.
Responsibilities
  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Sales Manager
  • Stay up-to-date with new products/services
Skills
  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stock and computer procedures
  • Basic math skills
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts
  • High school degree
  • BSc in Marketing or related field is a plus
Job Type: Full-time
Pay: $50,000.00 - $120,000.00 per year
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
Shift:
  • 8 hour shift
Ability to commute/relocate:
  • Salt Lake City, UT 84115: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person

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