Recreation and Permitting Manager

July 26, 2024

City of Concord, NH

Canterbury

FULL TIME

Description

Concord Parks and Recreation Department is looking for an outgoing, enthusiastic and energetic person to fill our Permitting and Recreation Manager position. This position is responsible for the Supervision of our front desk customer service staff and for handling scheduling of recreation facilities, parks, and fields!

This position includes a generous health benefit package and paid vacation, sick and holiday as well as short term disability, long term disability, and paid family medical leave. City employees also enjoy a member guest rate for golf at Beaver Meadow, a family pool pass and a Concord Public Library card.

APPLICATION INSTRUCTIONS:
A City Application is required. Applications may be completed online at www.concordnh.gov. For more information on applying, please call the Human Resources Department at (603) 225-8535 (voice) or TTY at 800-735-2964 or 7-1-1.

Applications will be reviewed daily but the position will remain open until filled.

Department: Parks and Recreation Department

TYPICAL WORK SHIFT/SCHEDULE: Full Time Weekly – Monday to Friday

SALARY: Starting $26.70 to $30.19 DOQ, Top of scale is $35.87

Job Summary:

Uses independent discretion and judgment in assisting with the administrative duties related permitting of parks and recreation facilities. Assists with the selection, training and supervision part time staff at the City-Wide Community Center. Assists with administrative details such as providing exceptional customer service, composing correspondence, scheduling facilities meetings and appointments, responding to requests for information, and resolving customers problems and complaints. Works with confidential information.

Examples of Duties

Carries out supervisory responsibilities in accordance with city policies, procedures, and applicable laws, including participating in hiring, training in job skills, assisting with appraising performance, reporting problems to supervisor, and planning, assigning, and directing work.

Schedules facilities for user groups; enters reservations into the Rec Trac software program and provides user groups with permits; determines fee amounts; issues keys to facility users; collects fees; resolves scheduling conflicts; determines and collects documents required of renters.

Meets weekly with the Parks Supervisor to discuss field maintenance, field use, and scheduling needs. Works directly with Athletic Directors and Sports Leagues on a daily basis.

Attends meetings on behalf of the department related to event planning.

Assists in the preparation of the annual budget.

Performs a variety of clerical and administrative tasks.

Responds to customer requests for information and assistance with classes, Web sites, online registrations, special events, and sports contacts.

Reviews class registration forms; updates family information in Rec Trac; processes class payments.

Monitors upcoming classes and programs to determine if maximum numbers of registrations have been met; consults with the Assistant Recreation Director to determine if the number of students in class can be modified.

Assists with collecting release forms and camp itineraries; ensures that all participants have completed and returned the necessary forms.

Creates and maintains a database of program codes; assigns program codes to each program; enters data on class descriptions, cost, location, dates, times, registration cut-off dates and ages, grades, and residency requirements into Rec Trac.

Assists with creating seasonal brochures; assist with maintaining/updating department web site.

Diagnoses, troubleshoots, and repairs or seeks assistance for the set-up and maintenance of computer hardware and software; learns and obtains proficiency in new software and upgrades; instructs department staff in new software and upgrades.

Serves as departments back up for entering weekly department payroll in cities system

Answers and directs calls to the department.

Assists and represents the department at city-sponsored special events; represents the department on various intra-city committees.

Performs other related duties as assigned.

Typical Qualifications

MATERIAL AND EQUIPMENT USED:

Computer Photocopier Fax

General Office Equipment Multi-line Telephone Calculator

Knowledge of:

Administrative policies and procedures related to the parks and community centers.

Scheduling policies and procedures related to swimming pools, plazas, and athletic facilities.

Modern office methods, procedures, equipment, business letter writing, and standard clerical techniques.

Correct English usage, including spelling, grammar, punctuation, and vocabulary.

Basic budgetary principles and practices.

Computerized record keeping, report preparation, filing methods, and records management techniques.

Web-based delivery systems.

Departmental software programs, including but not limited to Microsoft Office Suite, Microsoft Office Outlook, Microsoft Front Page, Adobe In Design, Adobe Page Maker, and Vermont Systems Rec Trac and Web Trac.

Windows operating system.

Department policies, procedures, and program offerings.

Skill in:

Communicating clearly and effectively with others, orally and in writing.

Dealing courteously and diplomatically with the general public.

Typing complex documents containing information or programmatic language related to the field of parks and recreation.

Compiling, composing, and maintaining reports.

Understanding and carrying out complex written and oral instructions.

Use of personal judgment and tact in the resolution of user group conflicts.

Reading, analyzing, and interpreting requests for scholarship assistance.

Using computers to enter and retrieve information.

Operating general office equipment.

Mental and Physical Abilities to:

Handle situations in which others may be angry or argumentative.

Establish and maintain effective working relationships with others.

Frequently lift light and occasionally heavy objects.

Working Conditions:
Work is usually performed in an office.
Education and Experience: (Depending on area of assignment)

High school degree or equivalent and,

Three years of progressively responsible clerical experience.

Any combination of education, training and experience which provides the required knowledge, skills and abilities required for the job.

Licenses and Certifications: (Depending on area of assignment)

Notary Public.

Valid New Hampshire Drivers License

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

Administrative policies and procedures related to the parks and community centers.

Scheduling policies and procedures related to swimming pools, plazas, and athletic facilities.

Modern office methods, procedures, equipment, business letter writing, and standard clerical techniques.

Correct English usage, including spelling, grammar, punctuation, and vocabulary.

Basic budgetary principles and practices.

Computerized record keeping, report preparation, filing methods, and records management techniques.

Web-based delivery systems.

Departmental software programs, including but not limited to Microsoft Office Suite, Microsoft Office Outlook, Microsoft Front Page, Adobe In Design, Adobe Page Maker, and Vermont Systems Rec Trac and Web Trac.

Windows operating system.

Department policies, procedures, and program offerings.

Skill in:

Communicating clearly and effectively with others, orally and in writing.

Dealing courteously and diplomatically with the general public.

Typing complex documents containing information or programmatic language related to the field of parks and recreation.

Compiling, composing, and maintaining reports.

Understanding and carrying out complex written and oral instructions.

Use of personal judgment and tact in the resolution of user group conflicts.

Reading, analyzing, and interpreting requests for scholarship assistance.

Using computers to enter and retrieve information.

Operating general office equipment.

Mental and Physical Abilities to:

Handle situations in which others may be angry or argumentative.

Establish and maintain effective working relationships with others.

Frequently lift light and occasionally heavy objects.

Working Conditions:

Work is usually performed in an office.

We regret to inform you that this job opportunity is no longer available