Job Opportunities in United States
November 7, 2024
King County
Seattle
TEMPORARY
Project/Program Manager I - MBD
Summary
Metro Transit’s Market and Business Development group is hiring a Project/Program Manager I to support its three workgroups and assist in the delivery special projects. The position will require the ability to use data and information to help produce reports and presentations, strong communication skills to engage in cross team coordination and collaboration, good organizational skills to assist in project management, as well as attention to detail while supporting and tracking processes that intersect with procurement and contracting, billing and invoicing, budget development and implementation. Must demonstrate a commitment to equity and sustainability and promote an equitable, diverse and inclusive work environment.
EXPERIENCE and QUALIFICATIONS
The Market and Business Development (MBD) group integrates transportation demand management (TDM) programming into a robust menu of mobility projects and programs that increase the use of transportation options throughout King County. The Business Programs team manages one of the largest employer transit benefit programs in the country and is focused on rebuilding ridership, as well as increasing participation and access to ORCA Business products among small and priority businesses (including BIPOC, queer and women-owned businesses and companies employing low-wage workers). The Fare Policy team focus is on internal and external coordination, policy development, implementation and evaluation that ensures Metro’s capacity to grow revenue, increase access to ORCA products/services through equitable pricing, and support a fare infrastructure that is built upon a social justice framework.
This position will work with each of these MBD teams, reporting directly to the MBD supervisor, with the opportunity to build and develop a broad knowledge base and expand upon their PPM toolkit. Our ideal candidate will have excellent communication and engagement skills, a strategic mindset, be highly organized and detail oriented, with the ability to build relationships and help drive projects to completion.
This recruitment will be used to fill one (1) Project/Program Manager I. In addition, this selection process may be used to generate an eligibility pool for future TLT/SDA vacancies that may occur in this classification within the Mobility Division. The eligibility pool will be retained for 12 months from the date of posting and may be used at the discretion of the hiring authority.
Job Duties
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. You will apply equity and social justice principles that exemplify shared values, behaviors, and practices in all aspects of the work. As the PPM I, you will also:
- Assist in the facilitation, development, and delivery of MBD/work team projects and project elements, including detailed project planning, tracking, reporting, and the coordination of schedules and other operational issues impacting the work plan
- Utilize data collection and analysis, including budget information, in designing/delivery of reporting and informational tools.
- Learn about MBD’s portfolio of projects and facilitate communication and coordination, both across MBD/MI works groups, as well as with other Metro teams and our external partners.
- Assist in managing web/Share Point and newsletter content, developing presentations, and support meetings and workshops
- Support MBD/work team in fiscal, contracting, procurements and HR functions, to include invoicing and pulling reports
- Administrative/logistics support for events/meetings and other MBD operational functions
- Perform other duties and special projects as assigned.
Experience, Qualifications, Knowledge, Skills
Minimum qualifications for a Project/Program Manager I. include the following:
Desired Qualifications
- Bachelor's Degree in any field and one year of work experience in a related field OR any equivalent combination of experience and education which provides the applicant with the skills, knowledge and abilities required to perform this job.
- Strong organizational and project management skills, demonstrating attention to detail.
- Excellent oral and written communication skills, including the ability to comprehend, analyze, evaluate, and communicate complex information to a variety of audiences.
- Capacity to participate in and assist in the coordination of project evaluation efforts.
- Demonstrated initiative and creativity and the ability to engage in strategic thinking and planning
- Strong computer skills (Microsoft Suite of products.)
- Ability to manage and prioritize a diverse workload across multiple teams and stakeholders in accomplishing tasks on defined timelines and in a fast-paced environment.
- Demonstrate a proven track record in applying initiative and problem solving.
- Proactively able to coordinate a high volume of diverse assignments- managing multiple competing priorities, while maintaining attention to detail.
- Possess a growth mindset and an interest in learning new programs and tools; experience with LEAN or other business improvement processes is desired.
- Experience with the King County procurement and contracting processes to ensure timely and efficient delivery of projects goals and objectives within the program timeline.
Desired Qualifications
- Bachelor's degree or higher in Public Policy, Public Administration, Urban Planning, Business, Communications, Project Management, Economics, Transportation, Sociology, Environmental Science, or a related field and/or equivalent work experience, with 2 years of experience.
- Knowledge and understanding of ORCA, TDM and/or Metro/regional Fare Policy projects, programs, and/or issues
- Experience with KCM’s contracting process, coordination of FTA transportation grants, invoicing process and procedures.
- Experience with communications and marketing and/or customer service
- Familiarity with local transit and mobility systems and products, key partners, and stakeholders.
Supplemental Information
Application & Selection Process
Submit an online employment application online at https://www.kingcounty.gov/job, answer the supplemental questions and attach a resume and a cover letter. Your cover letter should include details on how you meet or exceed the knowledge, skills and abilities for this position and your experiences as it relates to the primary job functions and desired qualifications. You are encouraged to translate life experiences to show how they prepare you for this role.
All the application materials will be screened for qualifications, competitiveness, completeness, attention to detail and written communication skills. The most competitive candidates may be invited to participate in one or more interviews. Final offers are contingent on successful completion of reference checks.
NOTE: Please answer ALL questions in the online employment application itself, with each of your jobs during the last10years listed (listing each position for each employer separately), duties explained, reasons for leaving etc.
Applications that are not complete, or do not include the required materials, may be rejected as incomplete, and not advanced in the process. Applicants who are unable to apply online should follow the instructions under Application Tips and FAQs at: www.kingcounty.gov/jobs
Who May Apply
We are accepting applications from all qualified applicants, internal and external.
Work Schedule
The work week is normally 40 hours, Monday through Friday. This position is exempt from the provisions of the Fair Labor Standards Act, and therefore is not eligible for overtime pay.
Work Location
The primary location of the position is at the King Street Center, 201 S. Jackson St., Seattle, WA 98104. However, this will be a hybrid position (teleworking and in office). The work associated with this position will be performed or conducted through
a combination of teleworking and onsite work and meetings. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Union Representation /Job Code/Grade
Protec 17 /Job Code 243104/ Range 53
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact: Manal Tirhi, at mtirhi@kingcounty.gov
Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our " True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles-we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation
Submit an online employment application online at https://www.kingcounty.gov/job, answer the supplemental questions and attach a resume and a cover letter. Your cover letter should include details on how you meet or exceed the knowledge, skills and abilities for this position and your experiences as it relates to the primary job functions and desired qualifications. You are encouraged to translate life experiences to show how they prepare you for this role.
All the application materials will be screened for qualifications, competitiveness, completeness, attention to detail and written communication skills. The most competitive candidates may be invited to participate in one or more interviews. Final offers are contingent on successful completion of reference checks.
NOTE: Please answer ALL questions in the online employment application itself, with each of your jobs during the last10years listed (listing each position for each employer separately), duties explained, reasons for leaving etc.
Applications that are not complete, or do not include the required materials, may be rejected as incomplete, and not advanced in the process. Applicants who are unable to apply online should follow the instructions under Application Tips and FAQs at: www.kingcounty.gov/jobs
Who May Apply
We are accepting applications from all qualified applicants, internal and external.
Work Schedule
The work week is normally 40 hours, Monday through Friday. This position is exempt from the provisions of the Fair Labor Standards Act, and therefore is not eligible for overtime pay.
Work Location
The primary location of the position is at the King Street Center, 201 S. Jackson St., Seattle, WA 98104. However, this will be a hybrid position (teleworking and in office). The work associated with this position will be performed or conducted through
a combination of teleworking and onsite work and meetings. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Union Representation /Job Code/Grade
Protec 17 /Job Code 243104/ Range 53
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact: Manal Tirhi, at mtirhi@kingcounty.gov
Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our " True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles-we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation
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