November 15, 2024

ServiceMaster Restore

Branford

FULL TIME

Project Manager Disaster Restoration

Benefits:

Bonus based on performance
Competitive salary
Dental insurance
Free uniforms
Opportunity for advancement
Paid time off
Training & development

Position Overview

We're looking for a Project Manager to lead our production activities in the field. Someone who will make decisions that impact the success of the assignment. The PM will perform a variety of tasks, including monitoring and inspecting commercial and residential restoration jobs to ensure completion of drying, demolition and various restoration activities. The PM is a key person and first responder who meets customers and explains procedures and processes used to complete the job as well as the next steps to resolution. The PM advises and supervises techs assigned to the job and monitors progress. A PM needs not only excellent technical skills, but also must have the necessary Customer Service skills that are required to work through difficult situations.

The PM must have a construction background which includes basic understanding of building materials, flooring and other materials affected by wind, water, fire, smoke and other property damage causes. A successful PM is a local hero who will will make a difference here, from helping clients solve the issues of unexpected catastrophes to helping our company grow and prosper. As the company grows and prospers, so will the PM.

Compensation is a fixed salary based upon experience plus generous commissions.

Job Requirements

The ability to explain the restoration process and next steps to resolution in person to customers.
The ability to Interface with insurance adjusters and customers in person, over the phone, and virtually.
An understanding of quality assurance inspections after completion and a willingness to obtain customer signatures for approval.
Willingness to train new operational team members in mitigation work.
Strong knowledge of insurance restoration and or construction industry
Valid Driver's License and satisfactory driving record
Able to work independently or work with/lead a team
Exhibit professionalism, maturity, and the willingness to serve the customer
Experience managing teams of 2 or more
Experience with entering data using a tablet or mobile phone
Must be able to prioritize activities and meet deadlines
Working on-call schedule is required
Certifications that may be helpful:
- ASD – Applied Structural Drying Technician
- FSRT – Fire & Smoke Restoration Technician
- OCT – Odor Control Technician
IICRC WRT – Water Damage Restoration Technician is required
High school graduate or equivalent, college degree preferred.

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others and receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Compensation: $30.00 - $35.00 per hour

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining Service Master, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Service Master Company, LLC.