November 18, 2024

MotivAction LLC.

FULL TIME

Project Manager

About Us
Hello, we're Augeo – we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators.
At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.
We work hard, we play hard and, most importantly, we care to our core about our teams and each other. We over-communicate around everything...especially while we navigate our new hybrid world

Summary:
Provide leadership and management of projects (both internal & external client) from a project management perspective. Provide, client account and IT team support. This position performs a lead role in the planning and implementation implementation phases for technology solutions. Primary responsibilities include project planning, documentation, management of timelines, resources and deliverables.

Essential Functions:

Liaison with internal customers and other identified stakeholders to plan, monitor and manage project timeline and deliverables
Leads the collaboration of assigned projects and resources, including follow-up on assigned workstreams held by any project resource
Directs project resources to follow repeatable project management methodologies
During project delivery, support the project launch process with consultation and Change Orders for enhancements as applicable based on both internal and external client requests and ensure ROI models are analyzed
Collaborates with internal customers and clients to prioritize and schedule operational tasks and development opportunities
Secures, manages, and maintains relationships with key internal team members, external partners, and client representatives
Manages tasks, dependencies, communications, timelines, and budgets for short- and long-term projects
Updates project dashboards and other project documentation
Participates with client project meetings, requirement gathering; product test and implementation planning sessions
Prepares agendas and minutes for client meetings
Supports and project manages entire solution through implementation and delivery meeting or exceeding agreed upon timelines and deliverables.
Responsible for ensuring test plans are created and executed so that the quality of the project deliverables meet or exceed stakeholder expectations
Assist in support tasks as needed, including defect research, prioritization, and solution recommendations
Creates, maintains, and monitors Jira tickets for blockers, delivery and status
Maintains relationship with providers to understand the technical interface of services or solutions

Compentencies:

Ability to elicit client business requirements using interviews, document analysis or other techniques
Strong communications skills and ability to interact with both non-technical and technical people
Ability to prioritize and lead multiple projects
Ability to understand pricing models and profitability objectives
Demonstrated project team leadership skills
Experience and comfort level presenting to Director level and higher clients/prospects
Ability to multi-task and ensure expectations are consistently exceeded
Ability to build and maintain timelines, budgets, and deliverables in a fast-paced environment
Writing and speaking skills – ability to “sell” an IT solution concept in writing or by presenting
Curious, problem solver with ability to “jump in” and figure out complex solutions, software

Education and Experience:

Bachelor’s Degree and minimum 2 years of Project Management experience, or Associate’s degree and a minimum of 3 years Project Management experience OR
5 years industry or project management experience
Incentive industry knowledge and understanding of industry best practices a plus
Working knowledge of Microsoft office systems and applications
Experience with Jira and Smart Sheets a plus

How this position is measured:

Individual performance to job description
Leadership abilities and qualities
Fiscal responsibility to company and projects
Demonstration of corporate values towards internal partners and clients
Goal attainment as set forward by manager

Benefits of joining our team

We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips
We offer paid Long-Term disability and Life Insurance
HSA/FSA plans
We offer voluntary benefits such as critical, hospital, pet coverage and much more
Employee benefit education, campaigns and wellness opportunities
401k retirement matching and financial planning resources
Education reimbursement
EAP resources
13 paid holidays and PTO time
Rewards and incentives for birthdays, work anniversaries, professional and personal milestones and company involvement
Employee referral bonuses
Employee group opportunities
Fun, casual and flexible working environment that embraces the hybrid workstyle
Career growth opportunities
Summer internship program