• Daily review of charts to determine if pre-certification/pre-authorization or referrals are needed.
- Review specific patient insurance info to determine medical necessity requirements for specific treatments.
- Correspond with medicare and various insurance companies to facilitate obtaining pertinent data on compliance, authorizations, verifications, progress notes, medical necessity guidelines and precertification and pre-authorization requirements.
- Perform clerical duties as necessary, including composing letters to patients, insurance carriers and referring physicians regarding any issues.
- Per physician order, schedule patient surgery and communicate all necessary information to the appropriate parties.
- Make subsequent referrals to other physicians per physician review of test/scan results.
- Establish new patient account in billing software upon receiving referral from physician. Forward all applicable info to appropriate personnel for inclusion in the medical chart.
- Maintain continuing education treatment trends, current medical terminology used in pre-certification, and ICD-10, CPT and HCPCS codes.
- Cross train for front desk and medical assistant roles. Provide back up as needed.
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Schedule all procedures, collect, apply and deposit all funds.