Job Opportunities in United States


November 14, 2024

Holiday Inn Express and Suites

Pell City

PART TIME


Part-Time Front Desk Associate

Job Overview
Are you a people person? Do you enjoy working independently as well as being a part of a bigger team? Then you should apply for our Guest Services Associate position! The Guest Services Associate position ensures that all of our guests are well taken care of as well as making sure all front desk operations are running smoothly.

Responsibilities
  • Greet guests and provide them with a warm welcome
  • Assist guests with check-in and check-out processes
  • Handle guest inquiries and provide accurate information about hotel facilities, services, and local attractions
  • Process reservations and manage room assignments
  • Professionally and promptly handle complaints or concerns from guests
  • Maintain cleanliness and organization at the front desk area
  • Operate phone systems, including answering calls, transferring calls, and taking messages
  • Assist with guest relations by providing personalized service and anticipating guest needs
  • Work together with other hotel departments to ensure seamless guest experiences
Skills
  • Strong computer skills.
  • Exceptional communication skills.
  • Demonstrated excellence in guest service.
  • Ability to multitask with limited supervision
  • Ability to work in a fast-paced environment.
Benefits/Perks
  • Employee discounts on all IHG hotels across the country
  • Opportunities for bonuses
  • Paid time off
Job Type: Part-time
Pay: $10.00 - $11.00 per hour
Benefits:
  • Employee discount
  • Paid time off
Schedule:
  • 8 hour shift
  • Evening shift
  • Every weekend
People with a criminal record are encouraged to apply
Ability to Commute:
  • Pell City, AL 35125 (Required)
Ability to Relocate:
  • Pell City, AL 35125: Relocate before starting work (Preferred)
Work Location: In person

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