Description:
Role: The palliative administrative assistant supports the palliative medicine program by assisting with operations to ensure providers, patients and community partners receive exceptional service.
Requirements:
Essential Duties & Responsibilities:
Medical Office Experience preferred
Enter palliative medicine admissions in electronic medical records
Collect past, current and future medical data on patients from hospitals and scan promptly into the electronic medical record
Assure all forms are completed and scanned in electronic medical record
Coordinate and schedule all new admissions and ongoing visits to palliative medicine patients and maintain provider calendars
Perform follow-up telephone contacts requested by palliative medicine staff
Assist with taking palliative medicine referrals, contacting physician offices, requesting information, completing referral form, and entering information into electronic medical record
Discharge and send Progress Note to attending physician
Assist team leaders in collection of patient information, follow-up phone calls, data, and other requested tasks.
Obtain physician orders and prior authorizations
Communicate referrals to home health and other agencies
Order DME and assist with medication refills, as directed
Enter palliative medicine consults and create a physician billing account/records from hospital portal