November 19, 2024

California Institute of Technology

Pasadena

Occasional Operations Staff

Occasional Operations Staff

Caltech

Job Category: Occasional
Exempt Overtime Eligible: Overtime Eligible
Benefits Eligible: Non-Benefit Based

Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community. Our department focuses on providing 1st class athletic and recreational facilities and opportunities to our community.

Job Summary

Provide supervision and support of all athletic facilities and programs to contribute to safety of participants and guests as well as protections of facilities and equipment.

Hours include early morning, afternoon, evenings and weekends and will require flexibility to work on short term notice.

Essential Job Duties

Supervise access to facilities
Greet patrons, visually check membership credentials, and ensure appropriate sign-ins and waivers completed
Assist participants with questions, requests and concerns
Ensure a constant presence at the front desk
Actively monitor and maintain safe and clean facilities and environment. Walk the facilities, alleviate conflicts
Report needed repairs or attention to Facilities Director. In coordination with other colleagues, maintain an active presence throughout the complex
Communicate APER policies and procedures to all participants and guests, as needed
Assist in managing recreation membership program by selling memberships, and collecting / processing daily use fees
Assist in laundry service program of uniforms
Manage customer towel program
Assist in managing locker program
Assist with reservations of courts
Issue and control recreational equipment and supplies
Provide basic first aid supplies and access to ice for minor injuries
Call safety or security as needed for emergency situations
Maintain appropriate music and television in building
Event and facility set up for events of all kinds of athletic and recreational programming
General customer service: answer questions, answer phone calls; listen and problem-solve when possible; provide positive environment
Work collaboratively with operations and department team
Perform other related duties as assigned

Basic Qualifications

Must have at least one year of work experience
Must have excellent interpersonal and communication skills
Must have basic computer knowledge
Must have experience using Point of Sale cashiering
Must be able to perform light buildings maintenance and cleaning. Must be able to assess and obtain proper assistance for facilities emergencies, as needed.
Must be able to lift and carry up to 25 pounds of facility supplies, gym equipment, tables, ladders, chairs, etc.
Must possess or immediately obtain the following certification and maintain them throughout the course of employment: Current CPR, AED, and First Aid Certification (Caltech can assist with obtaining these credentials upon hire)

Preferred Qualifications

Related work experience in an athletic field, fitness instruction field, and/or in a recreation sports environment
Some post-secondary education

Required Documents

Resume

To be considered for this position please visit our web site and apply on line at the following link: https://hr.caltech.edu/work/job_openings

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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