Job Opportunities in United States
August 21, 2024
Tesla
Buffalo
FULL TIME
NOC Planning & Disruption Specialist, Charging
Job Category
Charging
Location
Buffalo, New York
Req. ID
223193
Job Type
Full-time
Tesla participates in the E-Verify Program
What to Expect
What You’ll Do
What You’ll Bring
The NOC Planning & Disruption Specialist works on the Global Charging Operations team in Buffalo, NY. The ideal candidate has experience working with or a passion for disruption planning, weather or emergency management. This role is part of the Tier 1 monitoring team working to ensure superior customer experience 24-7 on the Supercharger network. The individual will work closely with Energy Service, Charging Asset Management, internal engineering teams and external parties.
- Responsible for process management for network disruptions (minor / major) that may affect access to charging ranging from weather events, grid disruptions or peak travel
- Partner with modeling and analytics teams on forecasts and post-event reviews for internal updates and mitigation
- Act as the global expert in network risks that impact access to charging
- Develop internal & external comms plans and education resources
- Represent the team with external counter parties like utilities and government emergency planning divisions
-
Provide team lead coverage for NOC manager during the week or weekends depending on schedule
- Any combination of education and experience equivalent to a bachelor's degree and 2+ years working in a similar role or industry with 24-7 business operations or emergency management
- Experience coordinating in fast-paced environments and teams
- Ability to manage multiple projects with an eye for efficiency and priority
- Superior communication skills with ability to discuss technical topics with a range of audiences
- Highly energetic personality, with a flexible attitude towards critical tasks
- Available to work weekends and on holidays
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Expected Compensation
- Associate Advanced Vehicle Technical Support Specialist - $57,800 - $86,700/annual salary
- Advanced Vehicle Technical Support Specialist - $68,000 - $102,000/annual salary
- Sr Advanced Vehicle Technical Support Specialist - $85,000 - $127,500/annual salary
- Staff Advanced Vehicle Technical Support Specialist - $102,000 - $153,000/annual salary
- Sr Staff Advanced Vehicle Technical Support Specialist - $119,000 - $178,500/annual salary
- Principal Advanced Vehicle Technical Support Specialist - $146,200 - $219,300/annual salary
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
We regret to inform you that this job opportunity is no longer available
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