Job Opportunities in United States

JOB
Respect – Courage – Integrity – Service Join our dynamic team and be the IT superhero who brings innovation and exceptional service to our police and fire departments!! If you’re passionate about technology and ready to make a real impact, we want you on board!!WE ARE LOOKING FOR A PERSON WHO IS: Interested in working in a very dynamic environment Attracted to supporting a wide variety of devices and systems (if it plugs in or has a battery, our team probably supports it)Comfortable working with evolving technologies Capable of and enjoys the balance of working hard and comradery Willing to take an occasional quick helicopter ride to a worksite Understanding of call-outs and needed availability after hours in a 24/7 work environment Able to follow the JPD Rules of Conduct and Core Values WORK HOURS & LOCATIONOur IT team works at the Juneau Police Department on Alaway Avenue in the Lemon Creek area, conveniently located between downtown and the valley. There is plenty of free parking in our secure parking lot just steps away from the building. Typical core work hours are Monday – Friday between 8:00 am – 4:30 pm excluding observed holidays. The Network Specialist has a large office with a nice view of trees, water, and mountains. BENEFITSStaff have access to an onsite gym 24/7, along with a fantastic physical and mental wellness program. It's all designed to support your health and well-being while you thrive in your role! There is plenty of free parking in our secure lot just steps away from the building. Free family passes to CBJ Parks & Recreation field house, ice arena, swimming pools, plus all regular CBJ benefits including paid holidays, paid personal leave, health insurance, retirement program, and Public Service Loan Forgiveness–eligible employer

EXAMPLE OF DUTIES
THE JOB: You will be working with a three-person networking team within the Information Technology Unit to monitor and maintain the JPD and CCF/R networks and devices. Primary duties include: Monitoring and managing network performance, security and backups. Troubleshooting day-to-day technical issues with a variety of computer equipment from barcode scanners to security systems to mobile data terminals. Creating end user accounts, assigning access, and providing day-to-day help-desk support to end users.Building, deploying, configuring, and maintaining workstations, laptops, mobile devices and other equipment. Assisting with routine diagnostics, installations, configurations, and repair or maintenance of hardware, systems and infrastructure including Windows servers and public safety licensed microwave links. Assisting the Radio Specialist with installations at remote radio sites within the City and Borough of Juneau. Assisting senior level positions or technical teams with custom or highly complex integrations, upgrades, or resolving issues involving multiple departments or systems.

SUPPLEMENTAL INFORMATION
ADDITIONAL REQUIRED INFORMATIONPlease provide a resume. HIRING SUPERVISOR/MANAGER CONTACT INFOHiring Manager: Alyssa Fischer 907-500-0674 alfischer@juneaupolice.com IT Supervisor: Eric Meyer907-500-0692 ejmeyer@juneaupolice.com We are accepting applications until the position is filled. The first review of applications will occur on October 28, 2024.