Job Opportunities in United States
November 15, 2024
Timms Harley-Davidson of Augusta
Augusta
FULL TIME
Motorcycle Finance Manager
Do you have a passion for motorcycles? Do you have F&I experience working in an automotive dealership, but tired of the long hours and unpredictable schedule? If so, we have a fantastic opportunity to join our sales team as a Business Manager!
Timms Harley-Davidson of Augusta is searching for a Finance manager to join our team! If you are organized, detail orientated, enjoy working with different departments and customers, and are a team player, we want to talk to you!
Candidates must be self-driven, results oriented with a positive outlook and a clear focus on the highest customer service standards. Harley-Davidson and motorcycle knowledge a plus.
By joining our team, you can expect to work hard on a team of dedicated and talented individuals. Our stores work with a collaborative approach and encourage success amongst each of our members. If you want to make an immediate impact, get recognized for hard work, and develop your career, this is the place for you!
Key Results Areas
1) Business Office Operations
Job Type: Full-time
Pay: $75,000.00 - $125,000.00 per year
Benefits:
Timms Harley-Davidson of Augusta is searching for a Finance manager to join our team! If you are organized, detail orientated, enjoy working with different departments and customers, and are a team player, we want to talk to you!
Candidates must be self-driven, results oriented with a positive outlook and a clear focus on the highest customer service standards. Harley-Davidson and motorcycle knowledge a plus.
By joining our team, you can expect to work hard on a team of dedicated and talented individuals. Our stores work with a collaborative approach and encourage success amongst each of our members. If you want to make an immediate impact, get recognized for hard work, and develop your career, this is the place for you!
Key Results Areas
- Business office operations
- Maintain a collaborative working relationship with other dealership departments.
- Customer Service
1) Business Office Operations
- Oversee and direct the business office operational activities related to providing finance, insurance, and extended service programs.
- Produce acceptable levels of revenue and profits for the dealership by selling finance, insurance, and extended service programs to new and used motorcycle customers.
- Cross-sell parts, accessories, and ready-to-ride products to customers.
- Establish and maintain good working relationships with several finance sources, factory and otherwise.
- Actively recruit and maintain a strong market base for the providing of available finance and Insurance products. Pro-actively use sales techniques.
- Analyze departmental activities and practice effective problem-solving techniques.
- Employ a system of responsible accounting, including budget and internal controls. Set monthly sales objectives and attain goals. Provide with reports, as requested.
- Pursue a continuing program of formal and informal education in the area of expertise to maintain, strengthen and broaden service. Belong to (or join) any relevant associations.
- Submit paperwork to and obtain approval from finance sources on all finance deals in a timely manner.
- Set up finance forecasting in conjunction with the sales department forecasting to achieve the desired percentage of penetration and income. This is to be done on both a monthly and an annual basis.
- Maintain files of active insurance and financial agencies. Maintain a Finance and Insurance logbook. Prepare monthly penetration reports on finance penetration.
- Establish and maintain procedures to ensure timely and proper completion of all sales-related paperwork. Also check all paperwork for correct title, line information, taxes, errors, etc.
- Handle all rate quotations.
- Act as a liaison to all departments in matters concerning Finance and Insurance.
- Assist and support overall company policies and procedures and support the dealer’s philosophy.
- Able to work cross-functionally with all departments, with an emphasis on the Sales Department and Service Manager.
- Provide supplemental assistance to a salesperson in the Motorcycle Sales Department. Work in conjunction with the sales team.
- Ensure high levels of Customer Service.
- Motivate entire staff to assure quality customer service to all clients.
- Maintain a quality assessment and improvement program to assure high quality service to all customers. Institute and employ a feature / benefit selling methodology so that all customers receive consistent treatment.
- Ensure that the delivery of any new or used motorcycle is an “EVENT” that will endear customer to the dealership.
- Contact customers using mailing lists, tickler files, and personal follow-up to encourage additional sales and ensure customer satisfaction.
- Demonstrate commitment to the dealership’s philosophy of quality service to all customers and acts as a role model to other dealership employees.
- Be able to handle customer complaints quickly and courteously, demonstrating empathy, a positive attitude, and our commitment to “making things right”.
- As Assigned
- Ability to effectively supervise professional and non-professional personnel.
- Ability to make strong independent decisions and the demonstrated ability to learn quickly.
- Be the example to department employees and other dealership personnel by appearance, attendance, being on time for work, and open to flexible scheduling.
- Establish and maintain an efficient, organized, clean and professional business office.
- Responsible for informing the entire dealership staff of any new programs or promotions relative to F&I. Also develop promotional campaigns in conjunction with other departments.
- Treat all employees and customers fairly, courteously, and with dignity.
- Be prompt and available for flexible scheduling.
- Be honest and fair in all business dealings.
- Meet or exceed sales quotas on a regular basis.
- Continually learn more about the products and services you sell. Attend training sessions to keep current with F&I sales techniques and other sales department issues.
- Must have the ability to get along with a wide customer base.
- Excellent communication skills and demonstrated “closing skills”.
- Knowledge and experience with sales of F&I products, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
- Computer literate with typing skills and open to learning new software and computer programs.
- Able to work effectively and courteously over the phone.
- The noise level in the work environment is occasionally loud.
- Occasionally requires the ability to balance and push motorcycles.
- Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
- Occasionally, exposed to exhaust fumes or other airborne particles.
Job Type: Full-time
Pay: $75,000.00 - $125,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
- 10 hour shift
- 8 hour shift
- Weekends as needed
- Augusta, GA 30907: Reliably commute or planning to relocate before starting work (Required)
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