November 8, 2024

Fort Vancouver Regional Library Business Office

Goldendale

PART TIME

Library Worker, Customer Service (24 hours per week)

Position Description
Goldendale Community Library is seeking qualified applicants for a part-time (24 hours/week), Public Services Assistant. This is a great opportunity for individuals who have a passion for working with the public and want to make a positive impact in their communities. The primary responsibilities of a Public Services Assistant are assisting with patrons and books in the library branches. A typical day could include these tasks:

Routine circulation duties such as shelving materials, checking materials in and out and creating/updating library accounts.
Answering patron questions on the phone and in person, regarding resources, services, technology, equipment and devices.
The ideal candidate will be flexible and have strong customer service skills and great attention to detail.

This position frequently requires these physical abilities:

Lift up to 35 pounds
Push and pull book carts and book return bins on wheels
Bend, kneel and reach to shelve books
Stand for extended periods of time

Please see the attached position description for a more detailed list of job duties and requirements.
Minimum Education & Experience Requirements

High School Diploma or equivalent
Six months or more of customer service experience (preference given to those with retail experience)

Schedule
The schedule for this position is:

Mondays: OFF
Tuesdays: OFF
Wednesdays: OFF
Thursdays: 9:00 AM - 6:00 PM
Fridays: 9:00 AM - 6:00 PM
Saturdays: 9:00 AM - 6:00 PM
Sundays: OFF

The assigned schedule is subject to change, based on branch needs. Staff will be provided fourteen calendar days notice advance of any changes to their regular schedule.
Compensation
The pay range for this job is $17.40 - $23.49 per hour. Employees have annual pay increases until they reach the top of the pay grade.
Benefits
Part-time positions (24 hours per week) offer medical and dental insurance benefits, life insurance and accidental death and dismemberment, long term disability benefits, and Washington State PERS retirement. Employees have the ability to enroll in additional, voluntary life insurance, income protection plans, flexible spending accounts and health savings accounts.
Employees are provided 13 paid holidays throughout the year. The initial vacation leave accrual is 11 hours per month for full time and 6.6 hours per month for part time; this increases over time based on years of employment. Sick leave accrual is 8 hours per month for full time and 4.8 for part time per month We also offer other types of paid time off for situations such as jury duty, bereavement leave, inclement weather and more.

Application Instructions
Those interested should click the “apply” button and submit a completed profile. Candidates who are able to communicate how their skills, experience, and education are relevant to the position are more successful in the recruitment process. Please don’t wait to apply; this opportunity will be posted until a sufficient number of qualified applications have been received, usually about two weeks.
The process will include:

Skills Assessment. Candidates must be available in person.
Interview
Reference Check
Background Check

FVRL values diverse perspectives and life experiences. We encourage people of all backgrounds to apply, including veterans, those with disabilities, persons of color, immigrants, refugees, or those who identify as LGBTQIA+. FVRL is committed to being equitable and fair in providing access to opportunities for all.
Reasonable accommodations may be made to enable individuals to apply for this position or to perform essential functions of this position. If you require reasonable accommodation in completing the application, please contact Human Resources at 360-906-5070.