November 18, 2024

Lakefield Veterinary Group

Apple Valley

FULL TIME

Kennel Assistant

South Metro Animal Emergency Care is an AAHA accredited 24/7 emergency care facility with core values of Respect, Wow Service, Learning, Fun, Communication, and Doing the Right Thing. We believe that our clients and patients deserve the best possible care we can provide and are working to improve our standard of care, our clinic culture, and our reputation within the community. We are looking for team members that have a passion for veterinary medicine and are willing to be a part of this growing and changing team. If you are interested in being part of something amazing, please send us your application. We would love to talk to you!
We are currently looking for team members to join us full-time or part-time for weekend day and night shift. Some holiday hours required.
The Emergency Kennel Assistant supports and assists the veterinarians, veterinary technicians, and veterinary assistants, ensuring the safety of pets and clients, and the continuity of quality veterinary care. They work to keep pets safe and comfortable during their visit and maintain hospital cleanliness.
Responsibilities include but not limited to:

Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun.
Clean, disinfect, and prepare exam rooms, medical equipment, and surgery between each appointment.
Set up kennels/cages for hospitalized patients.
Clean and disinfect cages, pens, runs, and boarding areas.
Feed, water, bathe, and exercise pets during their visit.
Maintain a clean hospital including sweeping, vacuuming, mopping, disposing of trash, and laundry.
Stock supplies and products.
Respond to general questions from clients.
Perform and set up procedures that do not require veterinarian or veterinary technician assistance.
Provide professional, efficient, quality care, and exceptional service to clients while maintaining maximum productivity.
Support a practice environment that promotes collaboration and teamwork and ensures the delivery of quality, compassionate, effective, and efficient health care to pets.
Comply with all practice policies, quality assurance guidelines, and minimum standards of care.
Perform other duties as requested

Qualifications:
Experience:

Experience in an animal care setting is preferred, but not required.

Required Education:

High School Diploma or GED preferred

Knowledge, Skills and Abilities:

Basic written, verbal, and active listening communication skills with a customer-oriented approach.
Basic judgement and problem-solving skills.
Compassion and empathy for both pets and pet owners.
Interact with a variety of clients and employees in a professional, caring, compassionate, and tactful manner.
Attention to detail and high level of accuracy.
Organizational and time management skills.
Handle and maintain sensitive and confidential information with discretion.
Ability to identify and foresee problems, present solutions and collaborate as a team player.