JEWELRY/STORE MANAGER

September 13, 2024

Fred Meyer Jewelers

Anchorage

FULL TIME

Position Summary:
Serve as the primary supervisor for entire location. Maximize the financial performance of the store; achieve growth and sales targets by successfully managing, training and motivating the sales team. Create an emotional connection between Fred Meyer Jewelers and customers through engagement and communication during every shopping occasion in store and online. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.

Knowledge of Fred Meyer Jewelers policies, procedures, and organizational structure
2 years management experience
Proficiency with Microsoft Outlook, First Place, Act, intranet/internet systems
Experience directing /participating on project teams

Bachelors degree in business or related field, plus a minimum of 6 months of experience as a Fred Meyer Jewelers assistant manager
2 years of retail jewelry experience; or combination of relevant education and experience
Minimum 18 years of age
Ability to pass drug test
Maintain confidentiality
Accuracy/attention to detail
Ability to organize/prioritize a variety of tasks/projects
Familiarity with industry/technical terms and processes
Ability to continue education, as necessary
Valid driver's license
Diamond Council of America (DCA) courses completed within a year from being hired to this position

Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
Achieve growth and sales targets by successfully managing the store sales team
Maintain profitability of location through sales and proper shrink and expense control
Interview, hire and recruit in the community to maintain pool of highly qualified candidates
Onboard, train and oversee development of store associates; know current talent and prepare talent for advancement and growth
Achieve store targets that drive sales (e.g., credit applications, protection plans and Diamond Design Parties)
Conduct monthly staff meetings as well as weekly and monthly touch bases with each associate
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports; hold team responsible and accountable for results
Coordinate the operations functions of location
Plan, organize, and supervise inventory process
Display merchandise and promotional materials in accordance with corporate merchandising plans; responsible for maintenance of store fixtures
Write store schedule to meet the needs of the business
Verify proper service is delivered to customers by the goldsmith and watchmaker
Verify that price changes, recalls, and stock balance are up-to-date
Communicate current market trends and competitors activities to associates
Partner with the host store when located inside of a Kroger Marketplace format store
Maintain flexibility to work any shift and holidays
Travel to off-site training events as well as division or regional meetings
Must be able to perform the essential functions of this position with or without reasonable accommodation