Description: We are seeking a motivated and enthusiastic IT Support professional to join our team here at Vandalia Rental. This successful individual will be the front line of our IT Support Desk. You will interact with all levels of internal users needing assistance and support for issues related to computer systems, software, and hardware. This is an excellent opportunity for individuals looking to start their career in IT and gain hands-on experience in a dynamic and fast-paced environment. What you want to know:
$50,000+ annually
Monthly bonus when earned
This is an onsite position
401(k) after 30 days with a generous $1 for $1 match, up to 6% of your pay and no vesting schedule
Medical, dental, vision and life insurances after 30 days
Tuition assistance & ongoing training and development
Paid time off and paid holidays
Charitable contributions to your favorite non-profits
Company events throughout the year
Growth opportunities and be part of an incredible team
What you will do:
Provide first-level technical support to internal users via phone, email, or in-person.
Workstation/laptop and printer troubleshooting and repair
Assist with infrastructure installs, including running networking cables
Team member onboarding hardware/software setup (workstations, laptops, i Pads, i Phones, etc.)
Learn and assist users with low level issues with software such as Salesforce, Rental Man, Microsoft, Ring Central and more
Travel may be required locally
Additional responsibilities as needed
Build the foundation for the rest of your career with Vandalia Rental
This opportunity will arm you with the skill and knowledge you need to grow with our company!
Requirements:
Associate’s degree in IT, Computer Science, or related field preferred
Basic knowledge of computer hardware, software, and networking concepts
Certifications such as Comp TIA A+ is a plus
Proficient with Microsoft applications
Maintain a “Customer First” attitude and provide excellent service
Ability to work independently and as a part of a team
Must be able to speak, read and write English proficiently
Valid driver’s license with acceptable MVR
Authorized to work in the U.S.
"Vandalia Rental is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law."