Job Opportunities in United States
November 5, 2024
Greenville Federal
Greenville
FULL TIME
IT Specialist
POSITION SUMMARY:
The IT Specialist provides ongoing support and maintenance of bank IT resources, including but not limited to hardware, software, web applications, networking, phone systems, network-connected peripherals, and ATMs. Provides end user support, creates and updates process documentation, and collaborates with vendors and department staff members to support and maintain solutions efficiently and effectively. Assists IT management with projects and research as assigned.
ESSENTIAL JOB FUNCTIONS:
Benefits:
The IT Specialist provides ongoing support and maintenance of bank IT resources, including but not limited to hardware, software, web applications, networking, phone systems, network-connected peripherals, and ATMs. Provides end user support, creates and updates process documentation, and collaborates with vendors and department staff members to support and maintain solutions efficiently and effectively. Assists IT management with projects and research as assigned.
ESSENTIAL JOB FUNCTIONS:
- Install, configure, maintain and support desktop computers, laptop computers, peripherals, and business applications
- Provide first-level support for teammates, resolving help desk incidents and requests
- Manage user accounts and permissions
- Assist in development and maintenance of IT procedures and documentation.
- Assist in monitoring information security events and in responding to incidents.
- Provide support for teammates and systems at all branch locations.
- Assist in troubleshooting and supporting ATMs
- Participate in technology and business projects as assigned
- Other duties as assigned
- Ability to support common business and productivity applications.
- Strong written and verbal communication skills.
- Strong organizational, problem solving, and troubleshooting skills.
- Ability to work well in support of a team
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Health savings account
- Paid time off
- 8 hour shift
- Monday to Friday
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