Job Opportunities in United States
November 19, 2024
Clover Heating & Cooling
Tarrytown
FULL TIME
Inside Sales/Customer Service
Inside Sales/Customer Service
Clover Heating and Cooling of Sleepy Hollow, NY is searching for an energetic, self-motivated, and organized full-time Inside Sales/Customer Service. This dynamic position can expect to earn a competitive wage of $50,000 - $60,000/year, depending on experience. You would also be eligible for fantastic benefits, including health insurance, a 401(k) plan, paid time off, paid holidays, annual raises, bonus opportunities and supportive management.
About Clover Heating & Cooling, Inc.
Clover Heating & Cooling is a well-established HVAC service business based in Sleepy Hollow, New York. We have been installing, servicing and repairing both residential and commercial HVAC systems throughout Westchester and Rockland counties since 1986. We provide a range of services to our customers including heating, air conditioning, indoor air quality, ductless air systems, geothermal heat pumps, and more!
We strive to bring our customers levels of professionalism and excellence which they haven't previously experienced. This is only possible with an exceptional team of professionals. We are always looking to add top-notch employees who will play a huge role in our success as a company.
Job Description
We are seeking an Inside Sales/Customer Service person to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Job Duties
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
Clover Heating and Cooling of Sleepy Hollow, NY is searching for an energetic, self-motivated, and organized full-time Inside Sales/Customer Service. This dynamic position can expect to earn a competitive wage of $50,000 - $60,000/year, depending on experience. You would also be eligible for fantastic benefits, including health insurance, a 401(k) plan, paid time off, paid holidays, annual raises, bonus opportunities and supportive management.
About Clover Heating & Cooling, Inc.
Clover Heating & Cooling is a well-established HVAC service business based in Sleepy Hollow, New York. We have been installing, servicing and repairing both residential and commercial HVAC systems throughout Westchester and Rockland counties since 1986. We provide a range of services to our customers including heating, air conditioning, indoor air quality, ductless air systems, geothermal heat pumps, and more!
We strive to bring our customers levels of professionalism and excellence which they haven't previously experienced. This is only possible with an exceptional team of professionals. We are always looking to add top-notch employees who will play a huge role in our success as a company.
Job Description
We are seeking an Inside Sales/Customer Service person to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Job Duties
- Receive calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for services
- Prioritize calls according to urgency and importance
- Use phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Enter data in computer system and maintain logs and records of calls, activities and other information
- Maintain and update customers as to when our technicians will arrive
- Coordinate field operations with office operations
- Proven experience as dispatcher or relevant position
- Tech-savvy with knowledge of relevant methods
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- Experience with Microsoft Office Suite
- Working knowledge of Service Titan Software
- Excellent verbal and written communications skills
- Ability to multi-task, prioritize, and manage time effectively
- Knowledge of HVAC a plus
- $50,000 - $60,000 / year based on experience
- Sales bonuses
- 401(k) matching
- 50% paid health care
- Paid time off
- Ongoing training
- 8 hour shift
- Day shift
- Monday to Friday
- In-person
- Sleepy Hollow, NY 10591: Reliably commute or planning to relocate before starting work (Required)
- High school or equivalent (Preferred)
- Administrative experience: 1 year (Preferred)
- Driver's License (Preferred)
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
- 8 hour shift
- Day shift
- Office Manager: 1 year (Preferred)
- Driver's License (Preferred)
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