November 15, 2024

MedSpeed

Tempe

FULL TIME

Implementation Supervisor

Implementation Supervisor
This position requires travel throughout markets up to 70% of the time
About Us
Come join Med Speed to help us deliver health! Med Speed is a healthcare logistics company that partners with healthcare organizations throughout your communities to transport a wide range of medical supplies, specimens, and materials. At Medspeed we work as a team, keep our promises and strive to get better every day. We are looking for individuals who believe in and represent those values.
Today, we are located across the county with locations in over 30 states, but still have kept that small business, entrepreneurial feel and remain committed to the same culture established day 1!
Our people are at the heart of what we do and how we support our customers.
Why become a Med Speeder? This is what’s in it for you:

Medical, Dental, Vision and Flexible Spending Account - We care about you and your family!
401(K) with Company Match - We want you to secure your financial future, so we have a generous match too!
Paid Time Off - We encourage time off, you deserve it!
Opportunities for Career Advancement – We encourage internal growth!
Training Provided – We provide thorough training for our roles at Medspeed!
Competitive Pay – We respect the work you provide!

What you will be doing as an Implementation Supervisor:

The Implementation Supervisor will be responsible for implementing transportation solutions for healthcare systems, clinical laboratories, and blood banks.
Develop thorough understanding of operations, become an expert on internal operating systems and procedures
Assist in recruiting and hiring of local management teams, including logistics service representatives
Conduct training for local management teams and logistics service representatives
Ensure all team members have completed appropriate training program prior to operational GO LIVE
Coordinate office, warehouse, and fleet outfitting for new locations
Complete assigned tasks and projects within implementation plan
Help with development of resource plan and staff local operation, including management team and logistics service representatives
Participate in weekly meetings with client to discuss project status
Track and resolve open issues/questions from client during implementation period
Effectively interact with corporate departments, including IT, analytics, sales and the call center, throughout the project
Work with Implementation Manager to ensure project plan is executed and deadlines are met
Ability to adapt to changing client demands by actively managing any changes and adjusting plans accordingly
Manage seamless transition after project completion
Ensure local operations team is ready to assume control of operation
Assignments may run from week to month-long periods
Build and nurture a collaborative Med Speed team culture
All other job duties as assigned

What you need to become an Implementation Supervisor at Med Speed:

Bachelor’s degree preferred
Ability to travel throughout markets up to 70% of the time
1 to 2 years logistics or project management experience, implementation experience for service-oriented business preferred
Excellent written and verbal communication skills, strong interpersonal skills
Collaborative work style, able to work well within and across departments
Ability to operate with high energy and flexibility in a fast-paced, team environment
Detail-oriented with ability to manage multiple projects
Strong customer relation skills, demonstrated ability to interact with key decision makers
Effective analytical, troubleshooting, and problem-solving skills
Rational thinker, with ability to remain calm and excel in stressful situations
Team management; motivate and optimize the performance of team members
Strong computer skills, Microsoft Office Suite proficiency