Job Opportunities in United States
November 15, 2024
The Prospect Hollywood
Los Angeles
FULL TIME
Houseperson (Houseman)
Responsibilities
The Prospect Hollywood is an elegant 1939 Hollywood Regency-style building in the neighborhood of Whitley Heights. Designed by Martyn Lawrence Bullard, the hotel has been updated with a sophisticated sensibility, while incorporating the glamour of the era.
- Clean and tidy all areas to the standard cleanliness within time limits
- Deliver excellent customer service
- Clean all public spaces (guest hallways, guest room patios, perimeter of the hotel amongst others)
- Maintain equipment in good condition
- Assist Room Attendants by striping rooms and other tasks when needed
- Support the daily Housekepping operations
- Report on any shortages, damages or security issues
- Handle reasonable guests complaints/requests and inform others when required
- Check stocking levels of all consumables
- Comply with health and safety regulation and act in line with company policies and licensing laws
- Assist with Front Office duties as assigned, including but not limited to luggage assistance, phone assistance, valet assistance, etc.
- Proven working experience in relevant field
- Ability to work independently and remain motivated
- Helpful with customer service orientation
- Prioritization and time management skills
- Professionalism along with speed and attention to detail
- Knowledge of the English language
REQUIREMENTS
The Prospect Hollywood is an elegant 1939 Hollywood Regency-style building in the neighborhood of Whitley Heights. Designed by Martyn Lawrence Bullard, the hotel has been updated with a sophisticated sensibility, while incorporating the glamour of the era.
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