November 7, 2024

Hyatt Place / Hyatt House Charleston Historic District

Charleston

FULL TIME

Houseperson

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: Help create the famous Southern hospitality Charleston is known for! Ranked as a South's #1 Best City of 2022 by Southern Living, Charleston is famous for its picturesque streets and a vibrant hospitality experience! At the Hyatt Place/Hyatt House Charleston/Historic District we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hyatt Place/Hyatt House Charleston/Historic District can mean for you! Overview: SUMMARY: Maintain the cleanliness and appearance of the hotel. Provide customers with quality service in a timely and friendly manner.

Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, brass awning poles, signage, entrance and alley.
Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators (including elevator tracks).
Clean and maintain the back of the house area.
Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
Check and replenish your supplies and cleaning tools.
Greet each guest you see with Good morning or (afternoon, evening).
Quickly respond to guest requests in a timely and friendly matter.
Follow procedures for entering and leaving guest rooms.
Return lost items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item with the date, where it was found, description of the item, and finders name.
Received and sorted all articles by kind, color and degree of soil and inspected all laundry and linens, recording damaged or stained items
Monitored and operated computer driven washers and dryers according to recommended capacity and manufacturer guidelines
Operated linen feeder, and table linen ironing machines
Monitored and controlled supplies, minimized waste and reported all discrepancies to supervisor

Qualifications:

The employee must regularly lift and/or move up to 10-15 pounds, frequently lift and/or move up to 20-30 pounds, and occasionally lift and/or move more than 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the abilities to adjust focus.