November 17, 2024

Pawn America

Robbinsdale

Head Coach

Description: Summary: Maximize profitability of their store. Supervise and coordinate activities of Assistant Coach(es) in your specific location. Duties may include management functions and personnel work
Essential Duties and Responsibilities:

Implement policies, goals, objectives, and procedures for your specific store
Direct and supervise Assistant Coaches in oversite of Team Members
Monitor sales activities to ensure that store is meeting goals by providing exceptional service and quality goods
Oversee Assistant Coach(es) in hiring, training, assigning duties, evaluating team members, promoting, coaching or terminating when appropriate
Responsible for hiring, training, assigning duties, coaching and evaluating Assistant Coach(es)
Enforce safety, health, security rules, OSHA compliance, and loss prevention in your specific location
Plan and facilitate monthly team meetings
Provide guest service by greeting and assisting and responding to inquiries or complaints
Keep appropriate personnel informed of known actions, which may affect the ability to successfully perform assignments or adversely affect company operations
Fully understands duties and monitors responsibilities of an Assistant Coach
Other duties as assigned by District Manager or Executive Management

$65,000 - $75,000 Annually
Requirements: Qualifications:
Formal Education and Experience Requirement (Must meet one or more of the following requirements):

Bachelor’s degree (B.A) from four-year College or University or Associates degree with additional retail or pawn experience
2-4 years of manager or director experience

Knowledge:

Point of sales systems
Proficient in Microsoft Office Suite

Certificates, Licenses, Registrations:

Must maintain valid/unrestricted driver’s license at all times
Eligible to obtain any special state required licenses and/or certificates as required by law or the company
Must maintain eligibility to be a responsible person on FFL license

Physical Requirements:

Stand or sit (stationary position) 20% of day
Walk (move, traverse) 80% of day
Use hands/fingers to handle or feel (operate, activate, use, prepare, inspect, place, detect, position) 100% of day
Climb (stairs/ladders) or balance (ascend/descend, work atop, traverse) 20% of day
Stoop, kneel, crouch, or crawl (position self to, move) 30% of day
Talk/hear (communicate, detect, converse with, discern, convey, express oneself, exchange information) 100% of day
See (detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess) 100% of day
Taste/smell (detect, distinguish, determine) 100% of day
Pushing or pulling 20% of day
Reaching 20% of day
Repetitive Motion 20% of day

Lifting Requirements:

Medium Work: Exerting up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently and/or up to 10 lbs. of force constantly to move objects.