Staffing Network is looking for a Fulfillment/ Warehouse associate Monday - Friday 8AM-4:30PM Temp - Hire Job Summary The Fulfillment Associate provides administrative support to the Account Services and Front/Back Operations Teams. They are instructed in general knowledge of the Point of Purchase Display Industry to be able to better assist the entire Account Services and Operations Teams. This role also provides back-up to the Front Desk Associate, as needed. Responsibilities
Monitors and maintains Web Based Hotlines
Reads basic drawings and layouts to determine parts that are required
Calls stores directly and speaks to Team Members, Operations Members or Store Managers to clarify Hotline requests and to make sure that accurate parts will be shipped out
Works with our Production and Fulfillment Teams to pull correct parts
Supplies shipping information and writes up shipping memos
Keeps log of all hotline requests & tracking information
Posts tracking to hotline and emails store procurement requester
Prepares invoices for fulfillment parts and shipments
Posts invoices to Hotline
Updates estimated completion dates if we have to produce any replacement products
Knows how to differentiate inventory that’s allocated for new stores verses over’s for replacements
Keeps all instruction sheets and is familiar with the different part numbers for each job
Takes inbound calls from stores and clients for fulfillment requests on other production jobs
Backs up the Front Office Associate when needed
Qualifications
Reliable and accountable, consistent attendance and punctuality required
Detail oriented
Must be able to follow directions with minimal supervision
Must have a sense of urgency and be a self-starter
Must be able to multi-task and have strong organizational skills
Proficient in Microsoft applications (especially Outlook, MS Word, Excel); must be able to create and maintain documents and spreadsheets
Strong communication in verbal and written form; be able to communication with all levels within the organization
Strong reasoning, negotiation and problem-solving skills which includes the ability to be proactive and anticipate potential problems.
Physical Requirements
Must be able to sit, stand and walk for long periods of time
Must be able to use a computer and other office equipment, as necessary
Must be able to reach over shoulder, bend at waist, climb, lift, and kneel
Be able to lift up to 25lbs
Job Type: Full-time Pay: $20.00 - $23.00 per hour Benefits:
Paid sick time
Schedule:
10 hour shift
8 hour shift
Day shift
Monday to Friday
Weekends as needed
Ability to Commute:
Union City, CA 94587 (Preferred)
Ability to Relocate:
Union City, CA 94587: Relocate before starting work (Required)