November 6, 2024

Mindfully Behavioral Health

Marion

FULL TIME

Front Office Specialist

Welcome to Mindfully, where diversity, inclusion, and equity are a cornerstone of our business. As a minority woman-owned company, we are committed to fostering an environment where everyone feels valued, respected, and empowered.
Mindfully Psychiatry is seeking a Front Office Specialist to join our office in Marion, OH. This position plays a key role in patient care, working with our psychiatry providers and other staff to provide the best in patient care. This role will be full-time, working Monday through Thursday, 10 hour shifts.
Pay rate: $17-$18 per hour.
Responsibilities

Collaborates with scheduling staff and physician(s) in the coordination of appointment scheduling.
Answers the telephone promptly and courteously, screen calls, takes messages, provides information and follows up on patient issues in a timely manner.
Perform provider support functions such as completing prior authorizations, prescription refills, checking Ohio Automated Rx Reporting System, and other duties.
Schedules patient appointments and procedures ordered by the providers.
Follows system and office policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
Completes mandatory education and training to maintain organization and department specific competencies and requirements.
Assisting with front office responsibilities and other duties as assigned.

Benefits

Health, vision, and dental
Paid time off
Paid holidays plus floating holiday
HSA with employer match
Dependent care FSA
Employer-paid Life and AD&D insurance
Employer-paid short-term and long-term disability
Well Works wellness program
Employee assistance program
401k with employer match

Minimum Qualifications

High School diploma or equivalent
Basic knowledge of medical terminology
Must have proficient computer skills

Preferred Qualifications

1-3 years’ experience working as a medical receptionist in a medical office
Knowledge of Electronic Health Records systems

Assure Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internship. Assure Health makes hiring decisions based solely on qualifications, merit, and business needs at the time. Furthermore, the Company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.