November 16, 2024

GS1 Consulting

Indianapolis

FULL TIME & CONTRACT

Front Desk Receptionist (750984) 11/21/2024

1. PHONES – Utilizing excellent customer service, answer agency main phone line via MSTeams in a courteous and patient manner and transfer to appropriate staff or department using agency contact listing.2. PHONE LOG – Calls received will be entered into a log.3. VOICEMAILS – Check the admin. email inbox for voicemail messages and forward to the appropriate staff or department.4. GUESTS/VISITORS/CAMERAS – Greet guests/visitors in a courteous manner, ask to help them and direct to appropriate staff or department. Those looking for Federal Homeland Security/Immigration/Citizenship you will direct them to the downtown location. Watch lobby cameras for foot traffic or suspicious visitors.5. CONTACT LISTINGS – Maintain a current contact listing for the agency and important numbers listing. 6. PACKAGE DELIVERIES – notify appropriate contacts of any Fed Ex or UPS boxes dropped off at the front desk.7. SCANNING – back up for assisting with scanning old paper files into an online electronic software system.8. ADMINISTRATION – various administrative assistance duties as needed. Training provided for all systems. Knowledge of MS Office recommended.
Job Types: Full-time, Contract
Pay: $20.00 per hour
Schedule:

8 hour shift
Day shift

Application Question(s):

Previous administrative assistant experience with strong written communication skills / 5 Years Required.
Previous receptionist experience answering high-volume main phone lines / 5 Years Required.
Previous experience in MS Teams for receiving/forwarding calls, as well as for internal/external meetings. Will train, if needed / 2 Years Requireds.
Previous customer service experience in a customer-facing role with strong verbal communication skills / 2 Years Required.
Working knowledge of all MS Suite or Office 365 - including data entry and the ability to learn additional software programs as needed / 2 Years required.
Associates degree or administrative assistant certification and/or equivalent work experience / Required.

Work Location: In person